服务专员/客户服务(英语流利)
瑞士良好棉花发展协会
- 公司规模:50-150人
- 公司性质:外企代表处
- 公司行业:非营利组织
职位信息
- 发布日期:2019-09-29
- 工作地点:上海-静安区
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:0.8-1.1万/月
- 职位类别:客服专员/助理 商务经理
职位描述
? University大学专科或以上
? CET4英语四级
? 1~2 years working experience or fresh graduate 1~2年工作经验或应届毕业生均可
? IT skills, including with databases, on-line tools and photosIT技能,包括数据汇总和分析技能、在线工具和图片编辑
? Experience working as part of a team良好的团队合作精神
Job description工作内容:
Membership Application Management 会员申请管理
Application consultation processing会员申请处理
Application procedure guidance and application information reviewing申请程序指导和申请信息评审
Application information uploading into SF会员信息系统录入
Application process follow-up会员申请跟进
Membership Service Support会员服务支持
1. Account renewal information creation and updating续费会员信息更新
2. Renewal payment processing and account reviewing 会员续费付款处理
3. Overdue invoice chasing and payment matching support ***和付款费用管理
4. Membership and Supply Chain data alignment会员和供应链数据整合
Supply Chain Engagement Support 供应链服务支持
1. BCP operation FAQ answering via email良好棉花操作常规问题解答
2. FAQ answering via QQ groups QQ群管理回答常规业务问题
3. BCP account management operation supporting协助管理良好棉花平台操作
4. Basic data reviewing and collecting 基本信息核对与搜集
Event Management Support活动组织支持
Supply chain and membership team event/activities support 供应链和会员团队相关活动支持
Other support for office if needed 其他办公室活动支持
公司介绍
Main tasks of BCI are to work with a diverse range of stakeholders to promote Better Cotton growing projects worldwide in accordance with BCI Production Principles and Criteria, making measurable and continuing improvements for the environment, farming communities and the economies of cotton producing areas; to facilitate circulation of Better Cotton in the whole supply chain. The final aim of BCI is to transform cotton production worldwide by developing Better Cotton as a sustainable mainstream commodity. Our objective is to achieve 30% share of global cotton production by 2020.
For more details, please add the BCI Wechat ID “BCI良好棉花” or log in the BCI website www.bettercotton.org
联系方式
- Email:liffi.wang@bettercotton.org
- 公司地址:地址:span南京西路1168号中信泰富广场