客服专员/商务专员
中山市莱亚照明电器有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:家具/家电/工艺品/玩具/珠宝 贸易/进出口
职位信息
- 发布日期:2014-05-05
- 工作地点:中山
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:大专
- 职位类别:电子商务专员 客服专员/助理(非技术)
职位描述
岗位职责:
1、通过淘宝旺旺、QQ等聊天工具接待客户,解答疑问,获取订单;
2、与客户在线交流, 了解客户需求,跟进订单直至交易完成, 妥善处理客户投诉,保证客户满意。
3、商品上下架及其他网店商品信息维护;
4、帮助顾客查询订单, 处理销售及收货纠纷;
5、处理顾客使用及售后咨询;
6、处理顾客退换货;
7、诊断问题及责任判断;
任职要求:
1.熟悉淘宝网购物流程,有淘宝客服或卖家经验者优先考虑录用, 懂photoshop优先;
2.有较强的学习能力、沟通和说服能力、灵活踏实服从管理;
3.有客户服务意识和销售技巧;
4.对在线销售和电子商务具有浓厚的兴趣和遇事坚持不懈的精神;
5.头脑清晰,思维敏捷,懂得消费者心理,语言表达能力强,擅于沟通;
6.售后客服要有超强的耐心;
1、通过淘宝旺旺、QQ等聊天工具接待客户,解答疑问,获取订单;
2、与客户在线交流, 了解客户需求,跟进订单直至交易完成, 妥善处理客户投诉,保证客户满意。
3、商品上下架及其他网店商品信息维护;
4、帮助顾客查询订单, 处理销售及收货纠纷;
5、处理顾客使用及售后咨询;
6、处理顾客退换货;
7、诊断问题及责任判断;
任职要求:
1.熟悉淘宝网购物流程,有淘宝客服或卖家经验者优先考虑录用, 懂photoshop优先;
2.有较强的学习能力、沟通和说服能力、灵活踏实服从管理;
3.有客户服务意识和销售技巧;
4.对在线销售和电子商务具有浓厚的兴趣和遇事坚持不懈的精神;
5.头脑清晰,思维敏捷,懂得消费者心理,语言表达能力强,擅于沟通;
6.售后客服要有超强的耐心;
公司介绍
COMPANY PROFILE
Founded in 1997 by Mr Zhou Jia Xiang, Loyal Lighting is a professional Chinese manufacturer engaged in the fields of LED Lighting. It is dedicated to manufacturing technically advanced, energy efficient and innovative lighting products for global market.
PRODUCT RESEARCH AND DEVELOPMENT
Loyal has the in-house R&D team, performing continuous product research and improvement from time to time. Loyal lighting strongly believes, the advanced LED lighting technologies is not only improving the product, but also improving the life quality of people everywhere.
GUARANTEED QUALITY, CERTIFIED PERFORMANCE
Loyal’s products are certificated by the most prestigious national and international institutes. ISO9001 has been applied to all productive areas. The manufacturing facilities encompass modern semiautomatic production techniques and in-house research and development department that utilizes sophisticated technology.
MARKET RECOGNITIONS
The considerable investments in advertising and B2B communication back up network over the recent years, have permitted Loyal Lighting to expand its market penetration and obtain brand & products recognition.
CARING FOR THE ENVIRONMENT
Environmental matters have always been an important concern of Loyal Lighting and to witness this fact, Loyal Lighting has adopted the ROHS system.
Contribution to reduce CO2 emissions
Carbon Dioxide(CO2) is one of the main factors leading to Green House Effect. Industrial or human daily activities are adding the emission of CO2 to the planet, which makes the Green House Effect worser. LOYAL LED Light save 80% of energy when compared with incandescent lamps, it means 80% emission of CO2 will be reduced from relevant 80% saved electricity power generation.
Many countries and areas recognized that reduction of CO2 is very important to the planet; some of them had taken measures to phase out incandescent bulbs over next dozen years. Australia announced ban to phase out incandescent bulbs in 2010. California in USA will ban the sales of general-service incandescent lamp by 2012.
公司简介
中山市莱亚照明电器有限公司座落于享誉盛名的中国灯都——中山市古镇。公司目前拥有现代化厂房2座, 总占地面积超过10000平方米。
莱亚公司自1999年创办以来,致力于生产和销售高品质的电子节能灯、T4/T5光管支架、电子镇流器、LED灯等四大系列逾百个品种。公司拥有一批专业技术人员和一流的检测设备。其中,PCB板均采用双波峰焊锡和加工。雄厚的技术力量、完备的工装设备以及严格的质量控制手段保证了产品的质量,使产品更贴近市场,赢得了国外众多客户的信赖。
经过十多年的努力,公司已发展成为以出口为主导的外向型企业,产品远销欧美、东南亚、西亚、南非、中东、香港等国家和地区。并与上述地区的一些经销商建立起长期的、稳定的合作关系。
公司自2008年开始,加大国内市场的开发力度,逐渐建成辐射全国的销售网络,以专业化的生产,稳定的产品性能,合理的价格定位服务,成为海内外灯具客户的首选供应商。
公司已建立完善的质量管理体系,现已通过ISO9001质量管理体系认证、中国CCC认证、德国GS认证、CE及美国UL、FCC, 日本PSE等标准。
展望未来,任重道远,莱亚全体员工将一如既往地锐意进取,将力争成为推动我国节能照明的主动力,引领节能电器消费的新潮流。
企业网站:http://www.loyallighting.com
Founded in 1997 by Mr Zhou Jia Xiang, Loyal Lighting is a professional Chinese manufacturer engaged in the fields of LED Lighting. It is dedicated to manufacturing technically advanced, energy efficient and innovative lighting products for global market.
PRODUCT RESEARCH AND DEVELOPMENT
Loyal has the in-house R&D team, performing continuous product research and improvement from time to time. Loyal lighting strongly believes, the advanced LED lighting technologies is not only improving the product, but also improving the life quality of people everywhere.
GUARANTEED QUALITY, CERTIFIED PERFORMANCE
Loyal’s products are certificated by the most prestigious national and international institutes. ISO9001 has been applied to all productive areas. The manufacturing facilities encompass modern semiautomatic production techniques and in-house research and development department that utilizes sophisticated technology.
MARKET RECOGNITIONS
The considerable investments in advertising and B2B communication back up network over the recent years, have permitted Loyal Lighting to expand its market penetration and obtain brand & products recognition.
CARING FOR THE ENVIRONMENT
Environmental matters have always been an important concern of Loyal Lighting and to witness this fact, Loyal Lighting has adopted the ROHS system.
Contribution to reduce CO2 emissions
Carbon Dioxide(CO2) is one of the main factors leading to Green House Effect. Industrial or human daily activities are adding the emission of CO2 to the planet, which makes the Green House Effect worser. LOYAL LED Light save 80% of energy when compared with incandescent lamps, it means 80% emission of CO2 will be reduced from relevant 80% saved electricity power generation.
Many countries and areas recognized that reduction of CO2 is very important to the planet; some of them had taken measures to phase out incandescent bulbs over next dozen years. Australia announced ban to phase out incandescent bulbs in 2010. California in USA will ban the sales of general-service incandescent lamp by 2012.
公司简介
中山市莱亚照明电器有限公司座落于享誉盛名的中国灯都——中山市古镇。公司目前拥有现代化厂房2座, 总占地面积超过10000平方米。
莱亚公司自1999年创办以来,致力于生产和销售高品质的电子节能灯、T4/T5光管支架、电子镇流器、LED灯等四大系列逾百个品种。公司拥有一批专业技术人员和一流的检测设备。其中,PCB板均采用双波峰焊锡和加工。雄厚的技术力量、完备的工装设备以及严格的质量控制手段保证了产品的质量,使产品更贴近市场,赢得了国外众多客户的信赖。
经过十多年的努力,公司已发展成为以出口为主导的外向型企业,产品远销欧美、东南亚、西亚、南非、中东、香港等国家和地区。并与上述地区的一些经销商建立起长期的、稳定的合作关系。
公司自2008年开始,加大国内市场的开发力度,逐渐建成辐射全国的销售网络,以专业化的生产,稳定的产品性能,合理的价格定位服务,成为海内外灯具客户的首选供应商。
公司已建立完善的质量管理体系,现已通过ISO9001质量管理体系认证、中国CCC认证、德国GS认证、CE及美国UL、FCC, 日本PSE等标准。
展望未来,任重道远,莱亚全体员工将一如既往地锐意进取,将力争成为推动我国节能照明的主动力,引领节能电器消费的新潮流。
企业网站:http://www.loyallighting.com
联系方式
- 公司地址:广东省中山市古镇曹三竹围工业区
- 邮政编码:528421
- 联系人:赖小姐
- 电话:(0760)22357149-211