珠海招聘

Major Responsibilities 主要职责:

* Provide quality and professional travel services to external and internal customers in a warm, friendly, timely and courteous manner.

* Arrange reservations, bookings and ticketing for:
i) transportation services (such as ferries, airlines, buses, helicopters and limousines)
ii) hotel accommodation
iii) internal and external tours and packages
iv) entertainment events, Arena concerts, and
v) other products as and when released

* Undertake cashiering tasks associated with all products and services provided, strictly adhering to Company policy and procedures.

* Ensure the smooth running in Retail Team, TM Travel Team, Group Team and China Market Team

* Maintain positive guest relations


Required Knowledge and Skills 要求:

1. Possess excellent organizational and communication skill

2. Focused on guest needs with good guest relations skills/

3. Familiar with Air Ticketing System such as Amadeus or E-term preferred.

4. Able to empathize with an angry customer

5. Possess the manual dexterity to operate office equipment including a telephone, computer, photocopy machine, fax machine

6. Prior travel agency, transportation, Hotel front office, Concierge or Guest Service experience preferred

7. Willing to work any day of the week and any shift,/Able to work under pressure / Get along well with team members and work as a team

8. Have a Well groomed, professional appearance/ keen to learn

珠海路坦信息服务外包有限公司是从事系统应用管理和维护、代订房、代订票、数据处理等信息技术和业务流程；并提供酒店管理、企业策划及市场推广服务的企业。