服务工程师
太仓摩丹卡勒多尼塑料机械有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2017-01-03
- 工作地点：上海
- 招聘人数：2人
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：4500-10000/月
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Pre-sales
1. Can provide the solution to meet customer’s requirement both technically and economically
2. Promote and sell service contract and spare parts.
3. Provide technical support to sales.
4. Work with Sales, Engineering, Applications, Service Support
5. Repairing, testing and maintaining loan unit, warehouse and showroom equipment.
6. Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
Post sales
1. Performs field installation of equipment, technical installation, operation and maintenance, to include hardware/software maintenance support, in accordance with our customer specifications as directed by service manager or immediate supervisor
2. Travel to customer sites to diagnose and repair problems associated with our company sold equipment, configuration, and usage.
3. Perform in-house or on-site service training for our company equipment.
4. Can solve the customer reported problems, and document them in the service report.
5. Follow up with customers / OEM’s complaints and servicing needs.
6. Provide technical support to the sales and application teams.
7. Acts as local on-site representative to customer’s organizations, developing and maintaining relationships with customers.
8. Deal directly with customers either by telephone, electronically or face to face, respond promptly to customer inquiries, handle and resolve customer complaints.
9. Maintaining all soft and hardcopies equipment instruction manuals and continue to update the latest manual.
10. Planning and scheduling planned and unplanned work.
11. Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
12. Controlling servicing tools and testing equipment, maintenance stores and equipment.
13. Provides general logistics and purchasing functions,
14. Continue self-upgrading on new equipment knowledge and technology.
15. As and when, service engineer are required to perform others areas of work within the company.
举报
分享
Pre-sales
1. Can provide the solution to meet customer’s requirement both technically and economically
2. Promote and sell service contract and spare parts.
3. Provide technical support to sales.
4. Work with Sales, Engineering, Applications, Service Support
5. Repairing, testing and maintaining loan unit, warehouse and showroom equipment.
6. Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
Post sales
1. Performs field installation of equipment, technical installation, operation and maintenance, to include hardware/software maintenance support, in accordance with our customer specifications as directed by service manager or immediate supervisor
2. Travel to customer sites to diagnose and repair problems associated with our company sold equipment, configuration, and usage.
3. Perform in-house or on-site service training for our company equipment.
4. Can solve the customer reported problems, and document them in the service report.
5. Follow up with customers / OEM’s complaints and servicing needs.
6. Provide technical support to the sales and application teams.
7. Acts as local on-site representative to customer’s organizations, developing and maintaining relationships with customers.
8. Deal directly with customers either by telephone, electronically or face to face, respond promptly to customer inquiries, handle and resolve customer complaints.
9. Maintaining all soft and hardcopies equipment instruction manuals and continue to update the latest manual.
10. Planning and scheduling planned and unplanned work.
11. Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
12. Controlling servicing tools and testing equipment, maintenance stores and equipment.
13. Provides general logistics and purchasing functions,
14. Continue self-upgrading on new equipment knowledge and technology.
15. As and when, service engineer are required to perform others areas of work within the company.
职能类别： 售前/售后技术支持工程师
公司介绍
太仓摩丹卡勒多尼塑料机械有限公司，德国摩丹集团（motan Group）在中国的独资子公司，拥有摩丹(Motan)和卡勒多尼（Colortronic）两个品牌的产品。
Motan和Colortronic是全球塑料加工辅助设备的领导供应商，在注塑、挤出、吹塑等不同塑料加工领域拥有丰富的原料处理经验，专注于提高原料的储存、干燥、输送、混配、计量喂料等技术，为电子及汽车零部件、医用制品、光盘、塑料管材及板材、线缆、包装等各种塑料加工行业提供专业的解决方案和高品质的设备，产品包括除湿干燥机、体积式和重量式混料机、真空上料机、失重式计量喂料机、中央供料系统等，覆盖整个塑料加工原料处理过程的每个环节。
我公司在长春、广州设有办事处。
地址：江苏省太仓市经济开发区广州东路188号15幢
邮编：215400
欢迎访问公司网站：*************************
Motan和Colortronic是全球塑料加工辅助设备的领导供应商，在注塑、挤出、吹塑等不同塑料加工领域拥有丰富的原料处理经验，专注于提高原料的储存、干燥、输送、混配、计量喂料等技术，为电子及汽车零部件、医用制品、光盘、塑料管材及板材、线缆、包装等各种塑料加工行业提供专业的解决方案和高品质的设备，产品包括除湿干燥机、体积式和重量式混料机、真空上料机、失重式计量喂料机、中央供料系统等，覆盖整个塑料加工原料处理过程的每个环节。
我公司在长春、广州设有办事处。
地址：江苏省太仓市经济开发区广州东路188号15幢
邮编：215400
欢迎访问公司网站：*************************
联系方式
- Email：admin@motan-colortronic.com.cn
- 公司地址：地址：江苏省太仓市经济开发区广州东路188号15幢