厦门招聘

Scope of Role:

• Manage Services activity to best support SB team in SB Center
• Supervise Services team member to work efficiently
• Coordinate with operations & any other administrative department for efficient and smooth implementation of new products
• Streamline end-to-end workflow in order to improve productivity and efficiencies
• Assist business team to review, measure and improve the product structures, delivery channels and salability of existing products
• Together with operations and administrative department, constantly review and improve the inter-department co-ordinations and delivery channel to both internal and external customers

· Responsible for undertaking the business monitoring and testing (i.e. checking the records, reviewing the transactions) and reporting findings, exceptions and results from such monitoring / testing activities

• Responsible for MIS tracking and assist in preparation of necessary daily / monthly / quarterly MIS report for management
• From time to time, to complete ah hoc tasks assigned by the line manager, deemed appropriate and necessary for the smooth functioning of the department
• To comply with their respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances

Key Responsibilities/Challenges:

· Manage day to day running of SB Center together with operations dependant of main branches for Trade, CMS and cash related products etc.

· Ensure consistent delivery of high quality service to all customers (internal and external) through meeting or exceeding customer expectation guided by SLA, efficiency/accuracy standards and good business process/judge

· To provide support and monitor investigation cases handled by Hub Centre, through satisfactory Branch level.

· Together with operations & administrative departments, review & improve on existing workflow and procedure, agreed on revised SLA, and assist operations and administrative department to meet the agreed service level.

· Constantly monitor and alert SME Banking to operate within the compliances guidelines set by group standard

· Ensure CDD and AML guidelines are consistently followed in all conduct of Business.

Selection Criteria:

- A university graduate with 3-5 years of related banking experience;

- Solid knowledge of bank products and service and banking procedures

- Good command of Mandarin and English.

  
  渣打是一家领先的国际银行集团，业务网络遍及全球59个最有活力的市场，为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好，始终如一（here for good）”中得到充分体现。
  
  渣打集团有限公司在伦敦及香港的交易所上市。
  
  作为扎根中国历史最悠久的国际性银行之一，渣打从1858年在上海设立***分行开始，在华业务从未间断。2007年4月，渣打银行（中国）有限公司成为第一批本地法人化的国际银行。目前，渣打中国的营业网点已覆盖近30个沿海和内陆城市，充分显示了渣打对中国市场的长远承诺。
  
  2021年，渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉，包括： “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。