厦门 [切换城市] 厦门招聘厦门物流/仓储招聘厦门货运代理招聘

空运进口客服 Airfreight Import Customer Service

伟士德诚运输(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-07-03
  • 工作地点:厦门
  • 招聘人数:若干
  • 工作经验:二年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:货运代理  客服专员/助理(非技术)

职位描述

Position : Airfreight Import Customer Service

Dept: Xiamen Branch office

Location: Xiamen


Responsibility:

1. Handle the daily airfreight import business according to the company SOP

2. Be responsible for telephone communication and visits of nomination cargo customers

3. Timely understanding of customer needs, provide advice and solutions

4. Reply inquiry of free hand cargo to provide sales support for the sales department

5. Timely handle all emergency incidents, including customer complaints, and provide effective customer feedback



Requirement:

1. At least 2 years working experience in MNC freight forwarding industry as airfreight customer service

2. Proficiency in the field of airfreight, be familiar with the airfreight SOP processes

3. Strong sense of customer service, good communication and customer relationship management skills, and adaptability to handle emergencies

4. Good oral and written English


Pls. send your updated resume to:hr.xmn@weiss-rohlig.net

公司介绍

SMARTER LOGISTICS FOR THE GLOBAL VILLAGE

Our core business is intercontinental airfreight and seafreight transport solutions incorporating tradition and innovation.Additionally we provide specific solutions and services for Individual,Logistics,Distribution,Project business, IT solutions,Overland transportation,...and much more.

The Background
Two strong partners,and both family-owned multinational freight forwarding companies,have combined their strength to form joint ventures in selected countries.

ROHLIG&CO.HOLDING GmbH&Co.KG was established in 1852 in Bremen,Germany.Rohlig is present in 20 countries with 1,300 personnel.

GEBRUDER WEISS GmbH from Lauterach,Austria is also a traditional family business with 550 years experience and 3,500 employees in 17 countries.

The Mission
The demands on intercontinental logistics are becoming more complex.Weiss-Rohlig therefore does not only sell standard logistics packages, but also very much focuses on providing tailored transport solutions,each to meet the needs of our customers.
The Weiss-Rohlig companies,supported by the strength and expertise of the Rohlig and Gebruder Weiss networks,serve our clients personally and with great respect for individuality.

Our website: http://www.weiss-rohlig.com

伟士德诚运输(上海)有限公司,是由奥地利GEBRUEDER WEISS有限公司和德国ROHLIG有限公司合资成立的国际货运代理公司。奥地利GEBRUEDER WEISS有限公司是奥地利最大和最古老的家族货运公司,自成立至今已有500多年的历史,德国ROHLIG有限公司创建于1852年。
公司网络完善,至今已经在欧洲,美洲,非洲,澳洲,中东,东南亚的各地设有400多家分支机构,共有雇员4000多员工。每年代理20000多笔进出口运输业务,将数以百万吨的货物安全,准时,经济地运送到客户的手中。
自1991年以来,伟士德诚运输(上海)有限公司已相继在全国各沿海港口及内地设立了办事处,一直为中国境内的进出口贸易商提供最安全可靠的货代业务,我们利用WEISS-ROHLIG遍布全球的服务网络,让客户的货物运输更加便利、快捷。

联系方式

  • 公司网站:http://www.weiss-rohlig.net
  • Email:hr.tsn@weiss-rohlig.net
  • 公司地址:上海市卢湾区湖滨路222号新天地大厦1号楼1712-1719室
  • 邮政编码:200021
  • 联系人:HR