厦门招聘

Purpose of the position

To manage and develop the assigned Key Account(s) for the Country to meet the objectives of growth and profitability

The primary purposes of this role are:

i) To take overall Country development responsibility of the assigned Key Account(s)

ii) To manage functionally BU Account Manager(s) assigned to the Country Key Account in the Business Unit if applicable

iii) To promote and sell differentiating Industry Solutions based on Panalpina products and Supply Chain Solutions, particularly End to End solutions.

iv) To increase relationship stability by diversifying product offerings and developing multi-level contacts relationship between Key Account and Panalpina main stakeholders

Key Tasks

Sales Management

?Manage functionally BU Account Manager(s) assigned to the Key Account in the Business Unit(s)

?Coordinates all Key account related activities in the Country and addresses Corporate support if needed (e.g. Tender mgt, Business implementation, IT)

?Increase share of wallet and profitability of the Key Account(s) to achieve development objectives

?Diagnose Key Account(s) Supply Chain set up and identify Supply Chain Solutions opportunities. Develop and prepare strategic investment proposal in close cooperation with Country Head of SCS, Country IV manager and Country Head of M&S.

?Is responsible to monthly Key Account performance monitoring

?Ensure timely and accurate reporting to customers

?Provide profit guidelines to Key Account(s) team(s) for ad-hoc quotations

?Owns and Ensure full adherence of Key Account(s) SOP in the Area

?Take Country lead role and actively participate to Key Account(s) RFI & RFQ opportunities

?Prepare RFI & RFQ Post-Mortem analysis and share with Tender Management, Products and any other relevant internal stakeholders

?Work and cooperate with relevant Area functions to secure and further increase customer satisfaction

Customer Relationship

?Build up and further improve customer relationships with the assigned Key Account(s) team in the Country

?Act as a mediator between Key Account(s), Panalpina and suppliers, assuring the Key Account team is the focal point for escalations

?Proceed to forwarding and logistic spent identification and regular update on the assigned Key Accounts

?Gather Strategic Forecast from the assigned Key Account(s) and is responsible to communicate and update space requirements to relevant Area Product Organizations on Quarterly basis minimum.

General Management

?Display strong leadership both externally towards Customer and internally towards the Key Account(s) team, Country involved and upper Management

?Work in close collaboration with Country IV manager & Country Head of M&S

?Ensure full adherence to CRM process

?Monitor data input quality & quantity on Key Account(s) and address quality issue to relevant internal parties when occurring

?Is responsible for timely & proper handover of business implementation to BIM

Requirements

?Good knowledge of Panalpina's strategy and products

?Extensive knowledge of the assigned Technology industry vertical including trends, opportunities and threats

?Good knowledge of the air freight industry

?Good knowledge of the ocean freight industry

?Extensive knowledge of trends and opportunities in the forwarding industry

?Good knowledge of regulatory aspects affecting Panalpina and industries

?Good knowledge of markets (customers, competitors, suppliers, overall environment and major tradelanes)

?Extensive negotiation skills

?Extensive knowledge of Supply Chain Management and logistics

?Good knowledge of forwarding and Supply Chain Management IT Systems

? Good financial skills

? Ability to review, analyze and understand contracts

Language skills

Fluent in English, and Mandarin

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining intercontinental Air and Ocean Freight with comprehensive Value-Added Logistics Services and Supply Chain Services.

Thanks to its in-depth industry know-how and customized IT systems, Panalpina provides globally integrated end-to-end solutions tailored to its customers' supply chain management needs.

The Panalpina Group operates a global network with some 500 branches in more than 80 countries. In a further 80 countries, it cooperates closely with partner companies. Panalpina employs approximately 15,000 people worldwide.

If you are interested in our company,pls send both your English and Chinese CV.