西安招聘

职位描述：
Title: Operations Assistant

Department: Information Technology and Operations
部门：信息科技与科技部
Location: Xian
工作地点：西安

Scope of Role:
? Processing of all account services and cash related documents and liaison between customers and Hub Centre to deliver efficient services to clients. Work as team member to improve work quality.

Key Responsibilities/Challenges:
? Timely and accurate resolution to all customer enquiries on CMS and cash counter related services and products.
? To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
? To check report and finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
? To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
? Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
? Build and update BCP plan and test periodically.
? Safe keep and register business chops, user Id password and critical vouchers, follow handover policy.
? Processing relevant transactions and performing specific duties (e.g. Reconciliation, regulatory reporting, callbacks, scanning, etc.) Guided by the departmental operating instructions, guidelines, policies and standards set.

Selection Criteria:
? College/University degree with 2-3 years of related banking experience 专科/本科学历，2-3年银行相关从业经验
? Knowledge in PBOC/SAFE/CBRC regulations 中国人民银行/国家外汇管理局/中国银行业监督管理委员会法规的了解
? Good knowledge of CMS, trade, cash counter and Accounting 现金管理，贸易，现金对柜和会计方面良好知识
? Creativeness in generating constructive new ideas 善于提出建设性的意见
? Good command of both written and spoken English 良好的英文会话和书写能力
? Organizing skills and Interpersonal skills 组织和交流能力
? Computer skills 计算机技能
? Good command of Human resource management and overall operation risk control.
  人力资源管理和操作风险控制的能力
? Familiar with UCP600/ISBP/ICC522 and CNY/FCY clearing knowledge熟练掌握UCP600/ISBP/ICC522 及本外币清算知识.
Please send your resume to: tasfgto.chinahr@sc.com , with the position and location in subject.
To apply, visit www.standardchartered.com/careers
请将简历发送至：tasfgto.chinahr@sc.com ，并在邮件主题中注明您所应聘的职位名称及地区。
想了解更多渣打银行的职位信息，请登录：www.standardchartered.com/careers 举报 分享

  
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