西安 [切换城市] 西安招聘西安教师招聘西安讲师/助教招聘

Service Consultant 学习服务顾问(EF成人英语中心)

英域成语言培训(上海)有限公司(EF 英孚教育)

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:教育/培训/院校

职位信息

  • 发布日期:2017-04-17
  • 工作地点:西安
  • 招聘人数:若干
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语良好
    普通话良好
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  讲师/助教

职位描述

Service Consultant

EF English Centers

Wuhan,Xi'an, China

Pls send your CVs to Career.efecwest@ef.com


Synopsis:

Service Consultant is responsible for visitor reception and general student service in each center. The Service Consultant creates a welcoming atmosphere for all people in the center, including center image, and assess management, customer reception and handover to Course Consultant, booking and check-in services, communicating EF policy and other information. The Service Consultant also needs to respond to student’s requirements when s/he is seeking help or guidance.





You will:

  • Create and maintain a happy and welcoming environment for student and prospects
  • Be responsible for class booking services
  • Inform students on changes within the center
  • Collect student feedback and cooperate with relevant colleagues to promptly solve issues
  • Maintain center cleanliness and discipline.
  • Support other center functional teams when needed
  • Perform administrative duties as required
  • Creates English Speaking Environment


You have:

  • Level of English required: Basic to intermediate English skills
  • Passionate in developing career in in service industry, 1~2 years’ experience in service or other hospitality industry is preferred
  • Customer-focused and detail-oriented
  • Good team player in a multi-cultural environment
  • Be flexible to working hours, able to work during weekends if required


Career plan:

  • This is a position for people who want to develop customer service delivery skills both internally and externally. In this job, people will be able to improve communication skills both in Chinese and English. People in this position will be able to work in a multinational environment and interact with people from different culture and backgrounds. Career progression can lead to a number of directions including but not limited to other administrative duties, service or sales.

Pls send your CVs to Caree.efecwest@ef.com



公司介绍

关于英孚教育
英孚教育成立于1965年,是一家全球教育培训公司,以“教育,让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处,并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制,在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.

联系方式

  • Email:payroll.china@EF.com
  • 公司地址:地址:span英孚教育成人英语培训中心