Customer Engineer
应用材料(西安)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2014-07-31
- 工作地点:西安
- 招聘人数:若干
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:半导体技术
职位描述
Job Title Customer Engineer
Key Responsibilities
1. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
3. Verifies operational quality of system equipment. Assists senior engineers as needed.
4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.
7. Complies with all safety procedures and consistently demonstrates safety as a value.
Requirements
? Has developed knowledge and skills through formal training or considerable work experience
? Works within established procedures with a moderate degree of supervision
? Has established skills to perform a range of day-to-day activities
? Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
? Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
? Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
? Follows standardized procedures and practices and receives regular but moderate supervision and guidance
? Good English communication skills are required.
? 4 years of experience with Bachelor Degree.
Accept travel >50%
Key Responsibilities
1. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
3. Verifies operational quality of system equipment. Assists senior engineers as needed.
4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.
7. Complies with all safety procedures and consistently demonstrates safety as a value.
Requirements
? Has developed knowledge and skills through formal training or considerable work experience
? Works within established procedures with a moderate degree of supervision
? Has established skills to perform a range of day-to-day activities
? Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
? Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
? Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
? Follows standardized procedures and practices and receives regular but moderate supervision and guidance
? Good English communication skills are required.
? 4 years of experience with Bachelor Degree.
Accept travel >50%
公司介绍
Applied Materials, Inc. (*Nasdaq: AMAT) is the global leader in nanomanufacturing technology solutions with a broad portfolio of innovative equipment, service and software products for the fabrication of semiconductor chips, flat panel displays, solar photovoltaic cells, flexible electronics and energy efficient glass. At Applied Materials, we apply nanomanufacturing technology to improve the way people live.
Founded in 1967, Applied Materials creates and commercializes the nanomanufacturing technology that helps produce virtually every semiconductor chip and flat panel display in the world. The company recently entered the market for equipment to produce solar arrays and energy efficient glass.
Applied Materials service products improve yield enhancement and increase nanomanufacturing productivity.
To support our customers, Applied Materials employs approximately 14,600 people throughout the world. In fiscal year 2011, Applied Materials recorded revenues of approximately U.S. $10.5 billion.
Founded in 1967, Applied Materials creates and commercializes the nanomanufacturing technology that helps produce virtually every semiconductor chip and flat panel display in the world. The company recently entered the market for equipment to produce solar arrays and energy efficient glass.
Applied Materials service products improve yield enhancement and increase nanomanufacturing productivity.
To support our customers, Applied Materials employs approximately 14,600 people throughout the world. In fiscal year 2011, Applied Materials recorded revenues of approximately U.S. $10.5 billion.
联系方式
- Email:Recruitment@amat.com
- 公司地址:上班地址:西安市高新技术产业开发区信息大道28号