西安招聘

职位描述：
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.
Key Responsibilities
1. Provides support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
2. Completes root cause analysis of outages or incident trends (often working with managed services partner). Recommends preventative action
3. Monitors specific IT service or set of services for availability and performance, collates and analyzes data to develop recommendations to improve or change technology.
4. Configures IT technology and executes complex changes while following standard operating procedures and change/release management policies.
5. Monitors specific IT service or set of services for availability and performance, collates and analyzes data to develop recommendations to improve or change technology.
6. Represent IT Service for change management and enterprise architecture discussions.
7. Oversees the process to ensure up to date and quality technical and end-user documentation for specific IT service or set of services is maintained.
Education
? Bachelor's Degree
? 4 - 7 Years of Experience 举报 分享

应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。