无锡招聘

DUTIES AND RESPONSIBILITIES

·Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.

·Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites.

·Regularly provides assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers; may serve as site leader for customer.

·Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.

·Assists customers in the receipt, installation, and testing of company equipment.

·Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.

·Provides service education to customer’s service and operations staff.

·Ensures that parts are available and as specified for service requirements.

·Maintains appropriate tools are on hand and as required.

·Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers.

·Completes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval.

·Uses company technical documentation and provides feedback for improvement.

·Performs other duties as assigned.

QUALIFICATIONS

·Excellent written and verbal communications skills.

·Ability to analyze data and report problems, to complete accurate, comprehensive service reports, and to communicate technical issues to other technical staff.

·Ability to collect, translate, and analyze data and take action based on effectively report problems though written and/or graphical representation of data (detailed Post-Mortem Chronological Abstracts, trending analysis, failure statistics, etc.).

·Strong customer service skills, with a solid foundation in and an understanding of the importance of relationship building.

·Advanced level of technical knowledge of electronics.

·Ability to facilitate resolution of technical challenges.

·Ability to apply advanced knowledge of installation, maintenance/repair, and troubleshooting at both the module and system level.

·Ability to read and analyze opto-mechanical and electronic schematics.

·Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus).

·For regions - oral and written English language skills highly recommended.

职责：

·员工经常需要运动：坐，散步，说话，倾听；用手，手指，锻炼手感;俯，跪，蹲，扭动，爬行，大范围伸展。
·必须手部关节能灵活运用，并进行把握和手腕/前臂旋转。
·工作室可能偶尔会抬起或移动50磅的物品。
·可能需要出差。
·可能需要攀爬。
·必须能够使用呼吸器。
·工作时间包括晚上和周末以及业务需求的任何时间，以满足客户的需求。
·工作有时候要“随叫随到”，很少或没有事先通知，员工要及时作出反应。
·一般情况下在工作环境良好，偶尔可能会接触到噪音环境，可能会接触到（氟）有毒气体。
·必须能够在小型或密闭空间工作。

要求：

·大学本科学历，工程，材料科学，物理，或等同的技术专业或有相关经验的优先考虑。

·要求熟练使用：Excel，Word，PowerPoint，LabVIEW软件，互联网协议，与计算机联网

·至少10年在半导体制造设备工作的经验的优先考虑

·懂英语者优先考虑

类型:外商独资
规模：20-99人

Cymer简介：
ASML is one of the world’s leading manufacturers of lithography systems that help enable Moore’s Law and the creation of increasingly powerful and capable electronic devices. Our San Diego-based light source division, Cymer, is renowned for developing both deep ultraviolet (DUV) lithography light sources and next generation extreme ultraviolet (EUV) light sources. We are a multinational company with over 70 locations in 16 countries, headquartered in Veldhoven, the Netherlands.
If you have a passion for technology and innovation you’ll want to check us out. Be a part of ASML. Be a part of progress.
关于Cymer的详细信息可以查看公司网站www.cymer.com