Field Service Engineer (技术服务工程师)
杰根斯（上海）贸易有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2017-10-27
- 工作地点：上海
- 招聘人数：若干人
- 工作经验：2年经验
- 学历要求：大专
- 语言要求：英语 熟练 普通话 熟练
- 职位月薪：0.8-1万/月
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Position Description: Field Service Engineer China
Reports to: Field Service Manager
Responsibilities:
1. Travel to customer site to do system startup and training, field troubleshooting and technical support. Individual will work with Visi-Trak Engineers and Field Service personnel until fully trained to work in the field. Will initially be trained in the assembly and testing and troubleshooting of Visi-Trak’s computer monitoring and control systems.
2. Provide technical support for Visi-Trak’s customers who call or e-mail with questions or issues related to their Sense, Monitor, or Control Systems and other Visi-Trak products.
3. Work closely with Visi-Trak sales personnel in China to assist with trade shows and demonstrations and other projects related to securing new business.
4. Work closely with Visi-Trak Software and Hardware Engineers to resolve quality issues with Visi-Trak’s systems (hardware and software issues).
Secondary Functions:
1. Assist with the development of new software and hardware users manuals, site preparation manuals, and training manuals.
2. Test and troubleshoot/repair new circuit boards.
3. Test and set up new systems including program loading and configuration.
4. In house electrical testing & research.
5. Evaluate, upgrade, and repair systems and components.
6. Troubleshooting and repair of products that are returned for evaluation.
7. Help with prototyping projects.
Qualifications:
1. Experience in related electronics field a plus.
2. Engineering degree.
3. Ability to speak Mandarin and English is preferred.
4. Ability and willingness to travel and work in die casting plants.
5. Ability to evaluate evidence and synthesize appropriate action plans.
6. Ability to diagnose and solve technical issues (software & hardware).
7. Mechanical aptitude/experience a plus.
8. Strong customer service skills.
9. Self-motivator and willingness to take initiative when necessary.
10. Good attitude and willingness to learn.
11. Must have valid driver’s license and good driving record.
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Position Description: Field Service Engineer China
Reports to: Field Service Manager
Responsibilities:
1. Travel to customer site to do system startup and training, field troubleshooting and technical support. Individual will work with Visi-Trak Engineers and Field Service personnel until fully trained to work in the field. Will initially be trained in the assembly and testing and troubleshooting of Visi-Trak’s computer monitoring and control systems.
2. Provide technical support for Visi-Trak’s customers who call or e-mail with questions or issues related to their Sense, Monitor, or Control Systems and other Visi-Trak products.
3. Work closely with Visi-Trak sales personnel in China to assist with trade shows and demonstrations and other projects related to securing new business.
4. Work closely with Visi-Trak Software and Hardware Engineers to resolve quality issues with Visi-Trak’s systems (hardware and software issues).
Secondary Functions:
1. Assist with the development of new software and hardware users manuals, site preparation manuals, and training manuals.
2. Test and troubleshoot/repair new circuit boards.
3. Test and set up new systems including program loading and configuration.
4. In house electrical testing & research.
5. Evaluate, upgrade, and repair systems and components.
6. Troubleshooting and repair of products that are returned for evaluation.
7. Help with prototyping projects.
Qualifications:
1. Experience in related electronics field a plus.
2. Engineering degree.
3. Ability to speak Mandarin and English is preferred.
4. Ability and willingness to travel and work in die casting plants.
5. Ability to evaluate evidence and synthesize appropriate action plans.
6. Ability to diagnose and solve technical issues (software & hardware).
7. Mechanical aptitude/experience a plus.
8. Strong customer service skills.
9. Self-motivator and willingness to take initiative when necessary.
10. Good attitude and willingness to learn.
11. Must have valid driver’s license and good driving record.
职能类别： 售前/售后技术支持工程师
关键字： 压铸 监测系统
公司介绍
美国杰根斯公司由Jack Schron, Sr. 和其父亲Christy于1942创立，为工装夹具的制造提供标准件。经过60年的发展，公司已发展为四个独立的运作单位：机加工零部件部 (TCD)制造工装夹具零部件, 机械或液压夹持系统,专用紧固件及起重吊环等。艾克米工业公司制造精密钻套及键锁式螺纹护套ASG提供轻型装配工具,如电动扭力控制起子, 各种自动化产品, 生产辅助产品及检验测试装置等工业供应部 (JIS)提供超过150种品牌的刀具，各类夹具及金属加工工具产品。其中，机加工零部件部（TCD）乃是我们制造能力的核心部分，在业界中为优质零部件的生产树立了最高的生产标准。请访问: www.jergensinc.com 获悉最新消息及产品信息，也可通过该网址连接到我们的各个部门。
2006年11月1日，上海—美国杰根斯公司宣布成立杰根斯（上海）贸易有限公司为其在中国地区的全资子公司。杰根斯上海位于上海浦东，向中国客户提供最即时的产品信息和技术支持。通过杰根斯上海直接完成产品的进出口程序，使中国地区的客户享受到更快捷更经济的服务。
2006年11月1日，上海—美国杰根斯公司宣布成立杰根斯（上海）贸易有限公司为其在中国地区的全资子公司。杰根斯上海位于上海浦东，向中国客户提供最即时的产品信息和技术支持。通过杰根斯上海直接完成产品的进出口程序，使中国地区的客户享受到更快捷更经济的服务。
联系方式
- 公司地址：地址：span待定