武汉招聘

Main Responsibilities:

1.Process customer orders, and help customer solve all order relevant issues
2.Closely work with customers & field sales to deliver high quality & satisfied service to customers
3.Take full accountability to improve Service Level in her/his areas
4.Manage complaints on product quality, order management, delivery service, etc.
5.Closely work customer solution team to improve operation quality & efficiency (OTIF, OSA, Stock management, etc.)

Qualification:

1.2+ years experiences in customer service function or sales;

2.Working experience in FMCG is a must;
3.Proven track record of OTC management and dealing with direct business
4.Strong ownership, and be able to work well under pressure
5.Strong problem solving and execution skills
6.Creative thinking and drive changes for outstanding results
7.Strong interpersonal skills and leadership
8.Customer oriented and quick action
9.Bachelor degree or above

拜尔斯道夫日化为德国拜尔斯道夫集团（Beiersdorf）旗下中国领先的个人护理用品企业，总部位于湖北省武汉市。秉承“分享美丽生活”的理念，企业致力于满足中国消费者对高品质个人生活的需求，拥有舒蕾、美涛、风影、顺爽等知名个人护理品牌。