武汉招聘

职位描述：
SUMMARY/SCOPE OF POSITION:
This position will handle the customer service work effectively and efficiently to support the EZ-Mat sales team of the work of warehouse administration, order handling and logistic of goods.

ESSENTIAL FUNCTIONS:
Ensure the customer information is updated in the SAP system in a timely manner;

Complete the reviewing of the order and ensure that the goods can be delivery on time;

Track outstanding overdue payment on a weekly basis;

Coordinate and supervise sales staff to communicate with customers in a timely manner to collect the payment on time;

Supervise and control the customer delivery planning;

Make good control of freight cost;

Responsible for the Customs Clearance documents;

Make good control of storage and transfer cost;

Responsible for checking logistics bill monthly;

Responsible for the warehouse layout planning and updating monthly Inventory check;

Supervise the warehouse safety issues regarding fireproofing, waterproofing and moisture proofing, etc., furthermore, any potential safety hazard and safety accident should be reported to Customer Service Supervisor immediately;

Responsible for the approval of the supplier’s packaging specification and design and update of customer’s packaging specification;

All other duties assigned by the superior;

EDUCATION REQUIREMENTS:
? University or College graduate
? Preferable to have education in international trade, commercial transactions and customs regulations
? Fluent written English
? Comprehensive experience in using Microsoft Office

EXPERIENCE REQUIREMENTS:
? 5 years working experience in the position of customer service preferable

COMPETENCY REQUIREMENTS:

Must:
Energizes diverse teams through inclusiveness and connection with people – builds employee commitment and engagement
Connects well with others, particularly those employees with different backgrounds from themselves

Has positive and productive relationships at all levels
Has developed positive working relationships with others at all levels of the organization

80/20 mindset
Stays sharply focused on the top priorities

Prefer:
Personally driven and motivates others to excel
Good initiative; continually reaches for more responsibility
Goal-oriented, persistent; driven to achieve objectives with others


Displays personal composure under pressure
Demonstrates resilience and adaptability – ability to adapt and flourish in changing circumstances

EZ-mat Ltd is a Danish owned company offering high-end solutions for quality control of solid materials to our local and foreign customers in China. All equipment sold origins from leading European manufactures.

At EZ-mat we believe in open communication throughout the organization, transparency and respect for the individual.

Contact Mail: info@ez-mat.com