武汉招聘

职位描述：
ESSENTIAL FUNCTIONS:
Allocate the work to the customer service representative (CSR);

Supervise daily operation and improve the efficiency of CSRs;

Ensure the customer information is updated in the CRM system in a timely manner by CSRs;

Supervise the CSRs to complete the reviewing of the order and submitted to the factory fastest in order to ensure that the goods can be delivery on time;

Track outstanding overdue payment on a weekly basis;

Support other functions when it’s needed;

Coordinate and supervise sales staff to communicate with customers in a timely manner to collect the payment on time;

Generate and maintain the order track list to National Sales Manager on a weekly basis;

Generate and maintain the customer leads list to National Sales Manager on a monthly basis;

Train and develop CSRs to senior position;

Supervise and control the customer delivery planning;

Supervise and control the material requirement planning;

Make good control of freight cost;

Make good control of storage and transfer cost;

Responsible for the 3PL management;

Responsible for the full set LC documents;

Responsible for the warehouse layout planning and updating;

Make sure of warehouse safety issues regarding fireproofing, waterproofing and moisture proofing, etc., furthermore, any potential safety hazard and safety accident should be reported to Managing Director immediately;

Responsible for the approval of the supplier’s packaging specification and design and update of customer’s packaging specification;

Strictly control the package fee for accident;

All other duties assigned by the superior; 举报 分享

EZ-mat Ltd is a Danish owned company offering high-end solutions for quality control of solid materials to our local and foreign customers in China. All equipment sold origins from leading European manufactures.

At EZ-mat we believe in open communication throughout the organization, transparency and respect for the individual.

Contact Mail: info@ez-mat.com