太原招聘

Main Responsibilities:
-Responsible for solution implementation based on the defined solution according to the agreement between customer and Ericsson.
-Responsible for providing the contracted customer support service according to agreed service level agreement, Ericsson policy and processes.
-Responsible for service security and quality control by following up customer and Ericsson processes.
-Responsible for own competence development and actively contribute to others’ competence development.
-Actively follow up relevant process to perform configuration management activities.
-Actively support presale activity on demand.
-Actively identify add on sales opportunity according to SOG process.
-Actively follow up KSO program to share experience.

Main Activities:
-Support presales activities, including pre-studies and support to SA.
-Configure an upgrade of existing network or a new network build according to defined solution.
-Perform integration test and cutover activities by following applicable processes and defined specifications.
-Analyze the customers’ existing Networks/ systems needs and requirements, in co-operation with the solution architect.
-Propose an implementation solution for the customers in co-operation with the solution architect.
-Secure that the delivered solution is properly implemented and works in accordance with the customers agreed requirements
-Document the implemented solution, and support the customer with the needed competence development to be able to use the solutions.
-Handle customer support request according to Ericsson process and defined service level agreement.
-Handle emergency customer support request to secure live system and service.
-Coach other colleagues to build up relevant competence.
-Carrying out other duties as may be assigned by the Manager of SI Delivery/Support.

Qualifications and Key Competences:
-Bachelor degree or above, major in electronic engineering, computer science, telecom/datacom engineering or a relevant area;
-Min. 3 years system integration or support experience in telecom value added service, or BSS service, or OSS service;
-Rich experience in Linux/Unix operation and management;
-Rich experience in Oracle/Mysql DB operation and management;
-Familiar with IP network, and good experience in network device integration, including switch, firewall, router, load balance switch;
-Familiar with High Available(HA) architecture in telecom solution;
-Basic knowledge on GSM/GPRS;
-Strong analytical and problem solving skills;
-Self-motivated, Strong learning competence and communication skills;
-Good in writing and speaking English.

    广州爱立信通信服务有限公司（简称GTC）成立于2005年底，是爱立信致力于技术服务本地化而在华投资的子公司，专业从事通信网络技术支撑及系统集成项目服务。
    GTC业务涵盖电信网络的咨询、规划、设计、建设、优化、维护，技术培训及多媒体信息应用等专业服务。致力于打造本土化、专家级的技术服务队伍为目标，以整体提升通信服务水平为宗旨，与海内外电信运营商、互联网信息服务提供商开展广泛的合作。
    在爱立信强大的资源实力和技术支持下，GTC具备雄厚的实力与优秀的资信，拥有技能全面的技术服务团队，积累了丰富的移动通信及系统集成项目方面专业经验，不断培养技术过硬的服务人才，为业务拓展打下了坚实的基础。
    公司在今后的发展中，将一直秉承爱立信“专业进取、尊爱至诚、锲而不舍”核心价值观，倡导以人为本、公平公正的人才理念，强调“重视细节，质量至上”的服务宗旨，为客户提供最优质的技术服务！