太原招聘

职位描述：
Department: Transcon (DCS)

Report to: District Manager

Responsible for: Supervisor, Clerk

Job Purpose:
To supervise and manage a team to provide quality Transcon service to customers in compliance with company’s development strategy in order to achieve its growth and profit objectives.

Minimum Education &Experience:
University Degree or recognized professional qualification as university equivalent with 5-8 years’ relevant experience in logistics and distribution management. Master’s Degree preferred. Proven leadership and management skills. Fluent in English.



Key Accountabilities:

1.Operations:
(1)Oversee the management of the branch TRANSCON department.
(2)Proactively monitor exception reports to ensure Expeditors Shanghai is meeting key event milestones within the life of a shipment.
(3)Manage implementation and ensure compliance to “Standard Operating Procedures” for the client. Also, coordinate and manage SOP revisions and send updates to origins.
(4)Assist operation teams, when needed, in providing operational knowledge, system demos and support on technical capabilities.
(5)Define TRANSCON and other opportunities within the current customers.
(6)Ensure that current and new business is set up and maintained in the most operationally efficient and productive manner.
(7)Build and maintaining strong relationships with service providers and customers.
(8)Own and manage the service provider program within the department, ensuring consistent and high level operational quality to our customers.
(9)Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed.

2.Sales:
(1)Actively develop business for department through active involvement in sales and retention process and close coordination with sales department, as per company and branch’s objectives.
(2)Ensure Customer Reviews and scorecards are completed with your regular customers.
(3)Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.
(4)Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
(5)Take an active role in the transition of new business/ updates to existing business.
(6)Maintained a good relationship with the customer at all levels (agents, management, and decision maker).
(7)Responsible for identifying and defining realistic service needs and measurements
(8)Responsible for maintaining the agreed upon scope of services
(9)Keep the clients abreast of the latest developments in market
(10)Responsible for advising the clients of new system enhancements, technology, and other value added services TRANSCON has launched.
(11)Responsible for retention and development of TRANSCON accounts.

3.People:
(1)Review department goals and business plan periodically with staff to ensure by-in and accountability.
(2)Be responsible for the training and development of TRANSCON staff within the branch
(3)Meet company standards of 52 hours training per year, including as needed management/leadership training

4.Information Support
(1)Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)
(2)Be open to implementing new system changes and enhancements into your branch.
(3)Be involved and suggest system/process improvements.

5.Take up additional tasks as required to meet the Department’s needs.




Working Conditions:

No more than normal physical effort or positional stress required. Intermittent walking, sitting or standing with normal expenditure of energy.

Good working conditions, almost complete absence of disagreeable elements. Minimum exposure to adverse or hazardous working conditions. 举报 分享

Expeditors International of Washington, Inc.（NASDAQ: EXPD）成立于1979年，总部位于美国西雅图，是世界领先的国际物流服务公司之一，美国500强企业。目前，我们在全球拥有超过250家的分公司和办事处，服务网络遍及美洲、欧洲、非洲、大洋洲、远东和中东地区。

Expeditors非常重视在中国的长期投入和发展，我们是在中国***投资建立合资企业的国际物流公司之一。如今，Expeditors已经在中国开设了近50家的分公司和办事处。

作为一流的国际物流服务供应商，Expeditors拥有覆盖全球的服务网络、训练有素的专业团队和先进的信息系统。这确保了我们的客户可以在任何时间、任何地点获得优质可靠的服务，不论是空运还是海运，拼箱还是整箱，仓储还是分拨，清关还是报关。此外，我们还为客户提供各种物流增值服务，例如库存配送管理、供应商的货物拼装、货物保险、订单管理以及根据客户不同的需求而量身打造的物流方案。

我们的口号是“You'd be surprised how far we'll go for you”，我们的目标是百分之百的客户满意度。这源于我们对公司四个核心价值的不断追求，即客户、员工、系统和企业文化。我们相信，客户在使用我们服务的同时也选择了我们的员工、系统和企业文化。只有将这三者更好的融合，才能远超客户的期望。

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