CCC Technical Support 客户关注中心技术支持-Beijing-01173
北京和睦家医院有限公司
- 公司性质:合资(欧美)
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2015-06-27
- 工作地点:北京
- 招聘人数:1
- 工作经验:2年
- 学历要求:本科
- 语言要求:英语良好
普通话良好 - 职位月薪:面议
- 职位类别:售前/售后技术支持工程师
职位描述
职位级别: Middle (4-8 years)
岗位职责
• Responsible for the data center architecture design and server operation management, make sure 24x7 availability of data center.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Perform daily system and regular security monitoring to identify any possible intrusions;Perform daily backup operations.
• Apply call center system patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• For the call center team PC technical support to ensure normal operation of the call center computer terminal
任职条件
Skills:
• Bachelor degree with technical major, such as engineering or computer science.
• At least 2 years system administration experience, particularly in linux system and mysql data base knowledge.
• At least 2 years Data center operation experience that have practical exposure and administration experience in data center.
• Attentive to details and client needs, and quick to responses.
• Ability to work under pressure
• Excellent oral and written English and Chinese preferred.
Knowledge:
• Good command of Chinese, English skill is preferred.
• Familiar with popular call center technology construction, perfect in PBX, ACD, CTI, IVR, recording technology and equipment ,
• Familiar with Linux system and mysql database,able to ensure the daily operation and maintenance, backup database;
• Familiar with technical management process, able to work out operation manual and guideline;
• Familiar with computer network composition and configuration;
• CRM or HIS relative knowledge is preferred.
• Quick learner and self-motivated team player.
职位概述
UFH Call Center technique relative support duties
部门概述
United Family Hospitals & Clinics is a pioneering, international standard healthcare organization in China, our sole mission is to provide comprehensive, integrated healthcare services in a uniquely warm and caring patient and family service-oriented environment.
公司介绍
目前,和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心,足迹遍布朝阳、顺义、海淀、西城,以患者为中心,构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务,共同搭建分级诊疗模式,形成了全面的和睦家在京医疗服务网络。