天津 [切换城市] 天津招聘天津酒店/旅游招聘天津健身房服务招聘

康体中心接待员

天津滨海泰达酒店开发有限公司万丽泰达酒店

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2015-07-07
  • 工作地点:天津-滨海新区
  • 招聘人数:若干
  • 语言要求:英语良好
  • 职位月薪:面议
  • 职位类别:健身房服务  

职位描述

· Practice R-Way Service; set an example to be followed.

实践R-Way服务, 以身作则。

· To have a complete knowledge of the Fitness Club product including gymnasium equipment, sauna, steam room, whirlpools, swimming pool and membership pricing.

完全了解健康中心的产品包括健身房设备,桑那,蒸汽浴,惠而浦,游泳池和会员价格。

· To have knowledge of the hotel rooms, hotel services, relative facilities and Food and Beverage outlets.

对酒店的客房,酒店服务,相关设施和餐饮部门了解。

· Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.

报告工作时着工服佩戴名牌。个人仪表符合酒店规定。

· Welcoming and registration of guests, explaining the Fitness Club facilities and assist in the usage of the equipment

欢迎并给客人办理登记手续,解释健康中心设施并协助客人是用器械。

· Maintain condition for locker rooms and always tidy up after a guest’s usage and not wait till the end of the shift.

维持更衣室的环境,当客人使用完毕后经常清理直到下班。

· Ensure all equipments in workout room are wipe down according after every shift to ensure the cleanliness and the condition of equipments are properly maintained.

每个班次结束时要却保所有已用过的房间内的设备擦净确保清洁和器械处于良好状态。

· Ensure proper cleaning tools and chemicals are used in order not to cause damage to the equipments and maintaining a longer lifespan.

确保使用合适的清洁剂和工具以确保对器械没有损害并延长使用寿命。

· Consistently check on locker rooms, rest rooms, vanity area, gym, poolside to ensure all amenities are in place and are always refilled when it’s empty and not wait for guest to request.

一贯检查更衣室,休息室,云台,健身房,游泳池边来确保所有的客用品到位并不断补足不能让其短缺并让客人等待。

· Shower rooms / cubicles should be check regularly depending on peak hours and ensure it’s clean for next guest’s use. e.g. removal of used towels, used soap and even hair on trap.

淋浴房应根据高峰期定期检查来确保新到的客人使用时清洁, 如 更换用过的毛巾,用过的香皂,甚至在回水弯上的头发。

· Clearing of used towel as and when required at the poolside and wipe down all pool deck chairs when required.

有必要的时后清理游泳池边用过的毛巾并擦净泳池边甲板上的椅子。

· Ensure completion of all tasks for the shift and handover to the next shift without missing out on any guest related requests. To ensure that all the Logbooks, handovers and checklists are well maintained.

确保所有任务的完成及和下一个班次的交接工作,保证没有遗漏客人的要求。 确保所有的工作簿,交接班清单保存良好。

· Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.

认得酒店的常客,知道他们的特殊要求。确保他们的要求得到满足。

· Responsible for guest interaction and building relationships.

和客人互动并建立联系。

· Responsible for maintaining and up keeping the standard of hygiene in the area.

负责保持并升级区域卫生标准。

· Ensure all guests experiencing a problem receive an appropriate response, any promised compensations is delivered and all guests receive appropriate follow up in a timely and professional manner by using the LEARN process.

确保所有客人的要求得到及时回应,任何承诺都要履行,通过LEARN程序使所有客人要求得到及时合理专业的跟进。

· Perform any reasonable request made of management.

达到管理层合理的要求。

· Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.

报告工作时着工服,佩戴名牌。个人仪表符合酒店标准。

· Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each.

对酒店消防政策制度,意外事件报告,安全程序和其相关职责有全面了解。

· Maintain safety by adhering to sagest polices, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment.

通过遵循相应的原则来维持安全,负责及时报告所有意外事件。支持所有的安全程序。当行走于湿滑路面时小心谨慎。在操作任何设备前都要得到相关安全培训


· Should have a pleasing personality.

个性和善。

· Should be well versed with sports and other recreational facilities.

精通体育或娱乐设施。

· Should have good communication skills.

良好的交流技巧

· Must be a graduate.

已毕业

  • N/A

公司介绍

天津万丽泰达酒店及会议中心于2004年6月28日正式开业,由万豪国际集团管理,是目前中国区拥有最大规模会议设施的万丽品牌酒店,会议中心面积逾6109平方米,包括一个能容纳800位观众的国际报告厅、两个能容纳1000人的宴会厅和12个中小规模会议室。酒店提供客房、餐饮、会议、商务及娱乐等全方位服务,拥有客房301套,包括51间套房,同时还拥有总面积为12147平方米能同时容纳400辆车的停车楼一座。另外,拥有114间豪华套房的天津泰达行政公寓已于2015年6月份正式开业,实现了酒店双品牌经营、多元化发展。
酒店一直沿用万豪商业哲学,视我们的同事为最有价值资产,如果我们能善待所有同事,令他们开心地工作,这样,客人亦能得到同事们的悉心照顾。酒店时常保持一个信念,就是令每一位客人离开时都能感到称心如意,无论客人是因何而来,在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐,宽敞明亮的宿舍环境(含单独卫生间、淋浴间),如果您对于我酒店的职位有兴趣,欢迎投递简历,或直接申请该职位。请务必在简历中写明您的E-mail(电子邮件)地址和联系电话,我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇:
1.酒店提供集体户口,帮助应届毕业生解决户口留津;
2.完善的福利待遇, 带薪年假,季度奖,年终奖,语言津贴,取暖补助/防暑降温补助、市区班车,五险一金;
3.免费提供住宿及用餐,宿舍内配有独立卫生间,独立淋浴间,24小时热水供给;
4.完善的培训发展体系,带薪培训,为员工提供语言/服务技能/品牌文化等多种培训;
5.丰富多彩的员工活动,如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等;
6.酒店配有员工活动室,内有台球桌/图书报刊/电视,丰富员工生活;
7.可享受万豪集团酒店内部员工折扣优惠客房;
8.班干部/党员优先;
9.国际平台的发展空间。

联系方式

  • 公司地址:上班地址:滨海新区第二大街29号万丽酒店