西餐厅领位
天津滨海泰达酒店开发有限公司万丽泰达酒店
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2015-05-22
- 工作地点:天津-滨海新区
- 招聘人数:1
- 语言要求:英语
普通话 - 职位月薪:面议
- 职位类别:其他
职位描述
1. Follow hostess opening & closing checklist thoroughly.
按照领位开档和收档的检查表检查工作。
2. Check in servers and other associates for uniform.
检查服务员和其他员工的制服。
3. Maintain guest flow charts to track number of guests to each station and in order to track volume per hour.
了解当天用餐人数和用餐时间以便合理安排客人的座位。
4. Ensure that the front of the restaurant is always covered.
确保领位区域有人当值。
5. Ensure that the front of the restaurant is spotless at all times.
确保领位区域干净整洁。
6. Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless
在客人就坐前检查每张桌子,确保它们干净、没有污渍、摆放整齐、银器和玻璃器皿没有污渍。另外检查并确保所有椅子干净地毯没有污渍。
7. Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately—inform supervisor and manager immediately, but try to take care of the problem at once.
收集顾客对食物和服务质量的反馈,如果出现问题要立即着手解决并上报主管或经理。
8. Schedule servers for breaks, etc. in conjunction with the supervisor and depending on business volume.
根据生意量和主管协商安排员工的工间小歇时间。
9. Pitch in and help in service whenever the need arises.
无论任何时候出现需要,立即提供帮助。
10. Have an excellent knowledge about the city, the signals, methods of transportation, etc. in order to be able to converse with customers, give helpful suggestions, etc.
熟悉所在城市的信息,包括其通信、交通的具体情况,以便于在与顾客交流时,能为他们提供帮助性的建议。
11. Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions, and give other suggestions.
熟知菜单中的所有项目,包括酒水和其他菜品,以便于回答顾客的问题和给他们适当的建议。
12. Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B outlets, etc.
非常了解有关酒店信息、所提供的服务和餐饮部门营业的时间等等。
13. Communicate all necessary information to incoming hostess and supervisor, and record all messages in the hostess communication log.
与来接班的领位、主管进行必要的交流,并将所有信息记录在交班日志中。
14. Work with the cashier and relieve cashiers on break.
知晓收银员工作任务,在收银员不在时顶替其工作。
JOB SPECIFICATION 职位要求 :
1. Guest-focused outgoing personality with a good smile.
以顾客为中心,微笑服务。
2. Ability to meet standards of appearance.
仪表端庄。
3. An honest self-starter with a cool, organized disposition.
热情,遇事冷静,服从安排。
4. Can meet needs of guest satisfaction within company guidelines.
依照公司的指导方针满足顾客需求。
公司介绍
酒店一直沿用万豪商业哲学,视我们的同事为最有价值资产,如果我们能善待所有同事,令他们开心地工作,这样,客人亦能得到同事们的悉心照顾。酒店时常保持一个信念,就是令每一位客人离开时都能感到称心如意,无论客人是因何而来,在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐,宽敞明亮的宿舍环境(含单独卫生间、淋浴间),如果您对于我酒店的职位有兴趣,欢迎投递简历,或直接申请该职位。请务必在简历中写明您的E-mail(电子邮件)地址和联系电话,我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇:
1.酒店提供集体户口,帮助应届毕业生解决户口留津;
2.完善的福利待遇, 带薪年假,季度奖,年终奖,语言津贴,取暖补助/防暑降温补助、市区班车,五险一金;
3.免费提供住宿及用餐,宿舍内配有独立卫生间,独立淋浴间,24小时热水供给;
4.完善的培训发展体系,带薪培训,为员工提供语言/服务技能/品牌文化等多种培训;
5.丰富多彩的员工活动,如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等;
6.酒店配有员工活动室,内有台球桌/图书报刊/电视,丰富员工生活;
7.可享受万豪集团酒店内部员工折扣优惠客房;
8.班干部/党员优先;
9.国际平台的发展空间。
联系方式
- 公司地址:上班地址:滨海新区第二大街29号万丽酒店