天津招聘

职位类别:Administration/Logistic - Other

职位级别:Entry (0-3 years)

职位概述
Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. Processes unpaid accounts by contacting patients and third party reimbursers and takes progressive and aggressive collection action to ensure timely payment. Responsible for posting all payments, balancing with the computer reports and answering all patient questions in a professional and friendly manner. Requires high level of public contact and excellent interpersonal skills. Can assume decision-making responsibilities in manager’s absence and as directed by manager.

岗位职责
1. Completes follow up on all claims until payment is received.
2. Tracks payments received and posts all payments to patient accounts including payments from insurance carriers, government agencies/companies and their fiscal intermediaries, self-insured patients.
3. Gathers data on daily, monthly and yearly basis to determine credit status of patient accounts. Runs routine report to check on credit status.
4. Reviews each account via computer, reports and other information sources and identifies delinquent accounts, aging period and payment sources and determines appropriate recommendation.
5. Reviews delinquent accounts with Manager, follows credit/collection policies including writing adjustments to accounts and participates in monthly A/R review.
6. Performs progressive collection actions including contacting patients/insurance companies by telephone, mail, email and resubmitting claims to third party reimbursers.
7. Closely reviews weekly reports to help set collection goals.
8. Makes adjustments to patient accounts according to written policies and procedures, prepares account write-off when collection efforts exhaust.
9. Documents all actions related to patient’s account as permanent record.
10. Updates patient account information in the system and develops reports as requested.
11. Responds to and follows through on patient and insurance related inquiries to assure customer satisfaction.
12. Contributes possible software improvement ideas to assist in process flow.
13. Maintains strictest confidentiality of patient information.
14. Generates deposit slips and make the daily cash deposits to the bank.
15. Prioritizes work received and completes in a timely manner.
16. Participates in professional development activities.
17. Assists other office personnel in the performance of their duties as assigned and performs related work as required.

任职条件
1. Knowledge Skills and Abilities-Knowledge of medical terminology and insurance industry. Knowledge of clinical charging, coding and insurance billing procedures. Knowledge of medical collection practices, policies and procedures. Independence in decision making, excellent oral, written English and computer skills. Professional telephone etiquette. Ability to establish and maintain effective working relationships with patients, employees and the public. Good time management skills and must be able to prioritize.
2. Minimum Education Requirement-College degree preferred
3. Minimum Experience Requirement-Two years working experience in accounts management or related areas. Working experience in SHU or other health care organization will be a plus.
4. Alternative to Minimum Requirement: Additional education maybe substituted for the minimum experience needed

上海和睦家医院于2004年12月1日开始营业。上海和睦家医院的宗旨是：在家庭般温馨舒适的就诊环境里，为患者提供全方位的医疗服务。
上海和睦家医院具有自己特定的建院目的，是一家获得JCI国际认证的综合性医院，拥有来自全球的高水平医务人员，同时可与全球40多家保险公司直接结算。上海和睦家医院设有24小时开放的急诊室，可为患者提供门诊和住院服务，医院还配备有手术室、放射科、药房和化验室。
上海和睦家医院在选择具有国际背景的医生和本地医疗专家时，不仅考察其培训经历和专业知识是否卓越，还要考察他们的同情心、同理心以及是否真正有兴趣在多元文化环境中工作。除了具有高水平的医疗团队外，上海和睦家医院还与来自地方教学医院及亚洲地区医疗机构的医学教授和顾问建立了良好的工作关系。
上海和睦家医院是值得您信赖的健康伙伴！
地址：上海市长宁区平塘路699号 邮编：200336

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