天津招聘

Travel Request：25%

Sub-Job Category：Business Analysis & Consulting

Role Synopsis

The Business Interface Manager is the IT&S Single Point of Contact (SPOC) for the business, representing the “One Face of IT&S”. The role is accountable for shaping and providing all IT offerings to the sub-region. The role is responsible for managing supply of IT&S and balancing it with the validated demand of the business for funding, projects and solutions. The role helps defines and drive stakeholder management and strategic alignment between the sub-region and IT&S. The role is responsible to develop IT strategies to enable the delivery of business strategies.

The Business Interface Manager will work with the Country Leadership teams of the sub-region to develop IT strategies for the business ensuring alignment within the OU and SPU. The role is also the escalation point of all IT&S issues within the sub-region. The Business Interface Manager will also take the lead in regional projects and initiatives.

This role in managing the IT&S demands will work with the Business Analysts, Project Office, Architectural, Service Delivery and GOI teams to ensure solutions adheres to the target architecture as defined by the Bill of IT and meets all relevant Group, Segment and SPU IT&S standards.

This role requires a broad understanding of at least one of the business domains combined with a pragmatic and delivery focussed mindset, deep technical expertise, flexibility and a willingness to be involved in projects on a ‘hands on’ basis.

Key Accountabilities

Key responsibilities of the role are:

Accountable for the development of IT strategy in the sub-region, liaising with the Country Leadership team to understand requirements

Accountable for the IT Demands in the sub-region to meet business needs

Manage relationship internally with IT&S teams to ensure hardware, infrastructure and hosting services are delivered in accordance to service catalogue.

Be part of project governance board for major IT projects to ensure readiness and quality of projects.

Skills / Behaviours

Leadership：

Team leadership competencies

Good motivator and network/team player

Proven experience as an IT leader.

Visioning & Design：

Engages business and IT&S people to develop IT strategies

Ability to communicate effectively at all levels both verbally and in written form

Ability to construct a programme of activity that can address a variety of capability needs at varying levels across the organisation

Performance Bias/Delivery：

Deals with ambiguity and manages competing priorities for multiple clients

Has drive and energy to meet challenging performance objectives

Ability to challenge the status quo to deliver the functional strategy

Delivers high quality output in a fast moving environment

Strong interpersonal and influencing skills as success in this role will require them to develop and enhance relationships and networks throughout IT&S teams"

Essential Education

Degree or equivalent

Essential Experience and Job Requirements

At least 15 years of experience in IT profession

Certifications

ISEB Foundation Certificate in IT Enabled Business Change

PMP Certification (Desirable)

ITIL Foundation or higher certification (Desirable)

Languages Needed

English

Knowledge

Business domain knowledge:

Deep knowledge of the Lubricants or FMCG Business domain

A proven ability to quickly assimilate and react to new business domains, processes and operating models is essential.

Technical knowledge：

Broad level of technical experience

Knowledge of business Value Chain process (O2C, P2P, Supply Chain, Manufacturing)

Knowledge of Enterprise Resource Planning (Oracle’s JD Edwards) is desirable

Project Management:

A solid understanding of the use of project management frameworks.

Experience of model based project estimation, project planning and resourcing.

Communication & Influence：

Strong experience in communicating with business and technology experts across multiple organisational areas.

Experience in presenting in front of large groups.

Communication skills across a variety of media.

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