Customer service
零柠檬科技(深圳)有限公司
- 公司规模:少于50人
- 公司性质:外资(非欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2016-12-05
- 工作地点:深圳-南山区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语 熟练 英语 精通
- 职位月薪:3999-6000/月
- 职位类别:网络/在线客服 客服专员/助理
职位描述
职位描述:
Job description:
Job responsibilities:
1, responsible for overseas branch email reply, can fast and accurate processing of all branches and customer consultation and feedback;
2, to provide good services to local clients, properly handle the entrusted by customers, including: booking, document review, system input, information feedback;
3, responsible for the local customer relationship maintenance;
4, take the customer as the center, put forward opinions and Suggestions according to the local customers, internal communication and external communication, can properly deal with all kinds of emergency quickly.
Qualifications:
1, bachelor degree or above, major in English, international trade, economics and other related disciplines;
2, can high quality barrier-free communication with customers in English, including reading and writing ability
3, has the strong ability to respond to emergencies;
4, can properly handle the customer complaints Suggestions by telephone, email and technical consultation, and convey the right information to the customer;
5, love the customer service work, responsible, patient, careful, have a very good team cooperation spirit and a positive suction pressure ability, obey the arrangement;
6, have English customer service related work experience is preferred;
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Job description:
Job responsibilities:
1, responsible for overseas branch email reply, can fast and accurate processing of all branches and customer consultation and feedback;
2, to provide good services to local clients, properly handle the entrusted by customers, including: booking, document review, system input, information feedback;
3, responsible for the local customer relationship maintenance;
4, take the customer as the center, put forward opinions and Suggestions according to the local customers, internal communication and external communication, can properly deal with all kinds of emergency quickly.
Qualifications:
1, bachelor degree or above, major in English, international trade, economics and other related disciplines;
2, can high quality barrier-free communication with customers in English, including reading and writing ability
3, has the strong ability to respond to emergencies;
4, can properly handle the customer complaints Suggestions by telephone, email and technical consultation, and convey the right information to the customer;
5, love the customer service work, responsible, patient, careful, have a very good team cooperation spirit and a positive suction pressure ability, obey the arrangement;
6, have English customer service related work experience is preferred;
职能类别: 网络/在线客服 客服专员/助理
公司介绍
零柠檬科技(深圳)有限公司成立于2013年,是一家总部位于美国专业致力于智能手机配件研发的公司。在美国旧金山、怀俄明州夏延、香港、深圳均设有办公室,公司的市场覆盖全球(北美、欧洲、南美、澳大利亚、非洲、亚洲)。
我司是三芯手机电池的发明者及产品专利的持有者;并且能为世界上各大品牌的手机提供最高容量的电池。旗下产品包括:智能手机扩展电池、高容量原装尺寸电池、智能设备的抗震保护套、智能手表和智能设备的移动扩展电池组。
详情请登录我司网站浏览产品- ZeroLemon (*****************)
公司建立并完善了人才资源库,努力做到让所有员工人尽其才,才尽其用,让其在本岗位上发挥特长,尽忠职守。
福利待遇:
1.有薪假期:法定节假日、年休假、婚假、产假、陪护假、病假;
2.礼品礼金:传统节日福利,礼品或红包;
3.团队建设:丰富的下午茶,定期组织员工聚餐、羽毛球等活动,一年两次的集体旅游,达到规定销售额有出国旅游机会;
4.保险保障:五险一金;
5.工作时间:9:00-18:00(午休1个小时),双休。
我司是三芯手机电池的发明者及产品专利的持有者;并且能为世界上各大品牌的手机提供最高容量的电池。旗下产品包括:智能手机扩展电池、高容量原装尺寸电池、智能设备的抗震保护套、智能手表和智能设备的移动扩展电池组。
详情请登录我司网站浏览产品- ZeroLemon (*****************)
公司建立并完善了人才资源库,努力做到让所有员工人尽其才,才尽其用,让其在本岗位上发挥特长,尽忠职守。
福利待遇:
1.有薪假期:法定节假日、年休假、婚假、产假、陪护假、病假;
2.礼品礼金:传统节日福利,礼品或红包;
3.团队建设:丰富的下午茶,定期组织员工聚餐、羽毛球等活动,一年两次的集体旅游,达到规定销售额有出国旅游机会;
4.保险保障:五险一金;
5.工作时间:9:00-18:00(午休1个小时),双休。
联系方式
- Email:annazheng@qcellpower.com
- 公司地址:地址:span西丽街道官龙第二工业区希创空间10栋501-502