深圳招聘

该职位属于TNS Distribution China Office

China Support Coordinator Responsibilities.

- China region telephone and warranty support.

- Issue Return number and organise new units to be replaced.

- Complete Data Base customer information details and fault detail.

- Produce all Return reports each month for review with Directors.

- Tally up all Vendors returns for credit each month.

- Identify possible issues with any products reported.

- Interpret any Transworld freight documentation that is received from Transworld Freight in Chinese and translate to English. (Customer Documents).

- Assist and Work with Business Development Manager to coordinate samples from Vendors and CE /Power Certification requirement.

- Understand CE/Warranty Requirements through China as back up to Operations Manager

- Telephone support for TNS Distributed products generally.

Sales Coordinator Responsibilities

This role, will see you maintaining and providing first level support for the China Business Development Manager and their day to day operations.

- Assist with, sales collateral and reporting requirements and presentation materials for customer meetings.

- Receive inbound new business enquiries, provide relevant information, follow up and close when required.

- Assist with event management as required.

- Attend occasional client visits with Business Development Manager in order to learn the sales process if required.

Essential Key Competencies

- Fluent Mandarin and English speaker with excellent written English and Chinese language skills and ability to translate documents between the two.

- A ‘can do’ attitude.

- Good oral and written communication, including the ability to deal with a diverse range of clients, suppliers, stakeholders and internal/external colleagues.

- An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.

- Goal oriented with a positive attitude to succeed.

- Able to work independently with minimal supervision.

- Analytical skills with the ability to manipulate reports to get required information.

- Highly customer-focused and strong customer service orientation.

- Ability to operate in a fast-moving, ever changing environment, ability to plan, meet tight deadlines and work under pressure.

- Capacity to learn and effectively adapt to new systems and ways of working.

- Have the ability to maintain professionalism under pressure.

- Capable of prioritising work and working on own initiative without close supervision.

- Very strong organisational, time management and administrative skills.

- Comfortable dealing with all levels across all functions.

- Excellent Team Player.

- Competency using Microsoft Office package (Word, Excel, Outlook & PowerPoint).

- High Attention to detail and accuracy.

- Data collection, manipulation and interpretation.

- Adaptability.

- Excellent people skills.

- Demonstrate commitment to continuous improvement.

PCH International is a world class supply chain management company focused on the consumer electronics, personal computers, medical devices and telecommunications industries. PCH is in a unique position to offer integrated solutions from product design right through to Fulfillment direct to your hubs or end customer.

PCH offers exciting career opportunities to people interested in working in a fast moving and dynamic environment. Our multi-cultural environment is entrepreneurial in every respect where innovation is encouraged and rewarded. The rapid growth and expansion of the company means that with PCH you don't simply have a job - you have a career based entirely on your ability.