客服
伟讯科技(香港)有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:通信/电信/网络设备 原材料和加工
职位信息
- 发布日期:2017-08-03
- 工作地点:深圳-龙岗区
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:中专
- 职位类别:客服专员/助理(非技术) 网店店长/客服
职位描述
岗位职责(工作内容和主要职责):
1.通过在线聊天软件与买家沟通,介绍商品,解答疑问,促成交易
2.处理客户订单,记录需求,对接后台。准确高效地处理客户的订单。响应客户的需求,进行跟进
3.客户反馈问题记录分发和处理,跟踪查询物流情况、退换货,投诉处理
4.跟踪处理订单产生的中差评,并解答客户异议和解决基础客户投诉
5.能及时的向主管掌柜反应所遇到的问题及买家需求
任职要求:
1.中专或高中以上学历
2.具备1年以上淘宝或天猫商城相关经验
3.具备处理售后问题与中差评的能力,与客户电话沟通无障碍
4.熟练操作office办公软件,打字速度60个字/分钟以上,懂运用各种聊天软件对客户进行良好的沟通
对电子商务有浓厚兴趣,熟悉淘宝交易流程规则及后台操作
5、思维敏捷,服务意识强,文字表达及沟通良好
6、活泼外向、工作细心、耐心负责,为人周到热情,能吃苦耐劳,品行端正公司介绍
伟讯科技(香港)有限公司成立于1999年,是中国最为专业的贸易商及皮具、硅胶、塑胶制造商之一。公司集设计、生产、营销为一体,主销欧美、中东、南非、澳大利亚等许多国家和地区。严格的品质管理制度,从原材料的筛检到产品完成,层层把关,上等的品质让客户绝对放心。上千种的款式,加上专业设计师的不断创新,将以往传统的制作观念,带进流行的领域,同时有源源不绝的新产品推出,所有的产品绝对的实用、美观、轻便、流行。我们的希望是:所有的产品能让客户喜欢、满意、放心;我们的口号是:没有做不了的事,只有不愿意做的事!
伟讯科技(香港)有限公司下属公司为深圳若晨数码科技有限公司,下属工厂为深圳市泰晨伟业科技有限公司.
Established in 1999, Hong Kong Wexun Electronic Co. Ltd is one of earliest supplier of electronic accessories in China. You'll benefit from our full range of selections, including leather cases, fabric cases, silicone cases and plastic covers. All these items are widely applied to laptops, digital cameras, GPS, iPod/iPhone as well as smart phones.
Our 12,000m2 Shenzhen factory houses 10 production lines, which are operated by more than 500 employees. With this well-equipped facility, we are confident to meet your volume needs.
You can simply choose from our array of item. Or, you can also bring your own specifications. We have 42 R&D members ready for your OEM/ODM projects. We can design and develop all kinds of new cases according to your pictures, samples and even rough ideas. At the aids of our plastic and silicone case mold, we ensure you a short turnaround for your market.
To ensure the quality of our cases, we use raw materials from reliable suppliers. Our 35 QC staff members perform inspections at every line. Plus, our products come with RoHS, CE and FCC marks for trouble-free international distribution.
Contact us to learn more about us
伟讯科技(香港)有限公司下属公司为深圳若晨数码科技有限公司,下属工厂为深圳市泰晨伟业科技有限公司.
Established in 1999, Hong Kong Wexun Electronic Co. Ltd is one of earliest supplier of electronic accessories in China. You'll benefit from our full range of selections, including leather cases, fabric cases, silicone cases and plastic covers. All these items are widely applied to laptops, digital cameras, GPS, iPod/iPhone as well as smart phones.
Our 12,000m2 Shenzhen factory houses 10 production lines, which are operated by more than 500 employees. With this well-equipped facility, we are confident to meet your volume needs.
You can simply choose from our array of item. Or, you can also bring your own specifications. We have 42 R&D members ready for your OEM/ODM projects. We can design and develop all kinds of new cases according to your pictures, samples and even rough ideas. At the aids of our plastic and silicone case mold, we ensure you a short turnaround for your market.
To ensure the quality of our cases, we use raw materials from reliable suppliers. Our 35 QC staff members perform inspections at every line. Plus, our products come with RoHS, CE and FCC marks for trouble-free international distribution.
Contact us to learn more about us
联系方式
- 公司网站:http://www.wexun-e.com
- 公司地址:龙岗区平湖富民工业区15栋
- 邮政编码:518111