客房服务员
雅诗阁中国-深圳雅诗阁美伦服务公寓
- 公司规模:少于50人
- 公司性质:外资(非欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2021-01-12
- 工作地点:深圳-南山区
- 招聘人数:5人
- 工作经验:无需经验
- 学历要求:初中及以下
- 语言要求:不限
- 职位月薪:3-4.5千/月
- 职位类别:清洁服务人员
职位描述
Clean assigned rooms, including changing bed sheets, changing terry, cleaning bidet\toilet, vacuuming floor etc, and replace amenities on a timely basis, eg: beverage, soap and toiletries.
负责打扫辖区内的房间,包括更换床单、替换毛巾、清洁浴盆、卫生间、地板吸尘等客房内的清洁工作,并及时补充客用品,例如:饮料、香皂和洗漱用品等。
? Clean public area in assigned floor.
负责打扫楼层的公共区域。
? Be responsible for comprehensive room cleanliness.
负责客房大清洁工作。
? Respond to guests' requests, such as cleaning wastebaskets, replacing extra terry, cleaning bathrooms etc.
及时回应客人的需求,例如:清理垃圾桶,额外更换布巾,清洁浴室等。
? Operate equipments properly, conduct basic maintenance, report problems to superiors or engineers, guarantee the normal operation of all equipments.
正确使用各类设施设备,并做好基本保养工作;发现问题及时上报、及时维修,确保一切设施设备的正常运作。
? Be alert to assigned area' s safety, prepare for fire/theft/accident prevention work, report exceptional situations to superiors immediately.
对辖区内的安全问题有足够的警觉,做好防火、防盗、防事故工作;发现异常立即报告。
? Stock and count items in assigned areas, achieve resource conservation, report problems on a timely basis.
对辖区内的物品要保管清点,做到节能降耗;发现问题及时报告。
? Return or report any personal belongings left behind by the guest.
发现客人遗忘物品,及时交回或上交。
? Fill out work report correctly, write down real data and records.
如实全面地填写工作报告中的每一项,提供真实数据和记录。
? Know clearly about manners and politeness, apply them into daily work flexibly.
熟练掌握礼仪礼节常识并灵活运用到日常服务工作中。
? Comply with the standards in our employee handbook, housekeeping rules and operation procedures in daily work.
严格按照员工手册上的标准、部门规章制度、工作操作流程执行日常工作。
? Follow supervisor and other superiors' arrangements, obey orders and be a team player.
服从领班及以上管理者的工作安排,听从工作指令,并注重团队合作。
? In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策,日常工作中注意节能和安全操作。
? Other duties assigned by superiors.
完成上级领导所交办的其它任务。
Requirements资质需求
? Enthusiasm of serviced residence/hotel;
热忠于服务式公寓/酒店的服务事业;
? Responsible, careful, honest, reliable;
有责任心,做事认真细致,诚实可靠;
? Sense of initiative, ability to obey, team spirit;
具有良好的主动性,并具有服从精神和团队精神;
? Ability to understand well, good communication skills;
具有良好的理解能力、表达沟通能力;
? Ability to work under pressure.
能承受工作压力。
公司介绍
联系方式
- 公司地址:地址:span沿山路3号雅诗阁美伦服务公寓