深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳客服主管(非技术)招聘

Program Officer (Customer Service)

宝安区西乡后瑞年利亚电子制品厂

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2013-12-05
  • 工作地点:深圳-宝安区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语
  • 职位类别:客服主管(非技术)  项目工程师

职位描述

Key Accountabilities:
l Support Program Manager overall in charge customer service and satisfaction. Plan and direct program schedules and budgets with program manager, plus handle related reporting.
l Work across the functions tracking completion of all commitments made relative to new product development timelines, quality target setting and the required business metrics.
l Manage the coordination of product life cycle activities e.g. ECO with P&L and customer satisfaction.
l Work as the key channel of communication between customer and local department as well as headquarter to track and solve problem.
l Monitor and track customer order deliverables to meet both customer requirement and factory confirmation, e.g. components delivery status, material on hand level and production process.
l Components and FG inventory reporting to balance demand and stock level.
l Support program manager for projects, costs and other customer related matters.

Required Qualifications:
l Bachelor's degree in engineering or supply chain management.
l 5 years or above experiences in electronic manufacturing or related industry.
l ERP system e.g. QAD, SAP experience is an advantage, with capability to learn new system.
l Excellent command of English skill (CET4 or above) and Mandarin is must, Cantonese is plus.
l Excellent data analytical, communication & interpersonal skills and the ability to interact effectively.
l Good at different formats of reports & presentations making.
l Familiar with production planning, materials controlling, NPI and engineering change tracking.
l Ability to work in an environment that embraces cross-functional collaborative team.
l Able to work independently and willingly to take new challenges.

公司介绍

    年利亚电子制品厂是美国年利亚电子集团在中国的生产基地,主要为集团装配电子产品,主要产品有:电子防盗系统、多媒体音视频信号放大转接系统、车库开关装置、电源保护装置、音乐服务器、音箱及配件、家用吸尘器等。
    美国年利亚电子集团有超过五十年历史,上世纪80年代,集团设厂于香港,至90年代转移到深圳,工厂位处深圳宝安区,邻近深圳机场,交通便利。随着母公司美国年利亚电子集团的扩张,公司亦不断发展壮大,目前在职员工1800多人。
     公司自建厂伊始即致力于人才的建设,现诚邀各领域精英的加入。


 Company name:Hourui Linear Electronics Manufactory
 URL: www.linearcorp.com
 
    Are you ready to experience the difference Linear LLC is a pioneer in wide range of radio frequency and consumer electronic products including wireless residential security systems, garage door operators, medical/emergency reporting systems, whole house audio/video distribution systems, music/communications systems to name but a few. At Linear you will work with knowledgeable employees in a global spirit of cooperative teamwork, integrity and drive. Together we will transform our customer’s cutting edge ideas into market leading products by employing a wide variety of services including product design, state-of-the-art prototyping, test solutions and higher-level assembly. At Linear we take pride in our employees and our services. Join our team today and experience the difference that Linear has to offer.


联系方式

  • 公司网站:http://www.linearcorp.com
  • 公司地址:深圳市宝安西乡后瑞第二工业区6栋
  • 邮政编码:518128
  • 联系人:人事部吴小姐
  • 传真:(0755)29798051
  • 电话:(0755)27511132