技术支持工程师
康朔孚智能控制科技（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资（欧美）
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2017-08-07
- 工作地点：上海-普陀区
- 招聘人数：1人
- 学历要求：本科
- 语言要求：普通话 熟练 英语 良好
- 职位月薪：8-10万/年
- 职位类别：网络工程师 技术支持/维护工程师
职位描述
职位描述：
POSITION DESCRIPTION SUMMARY: Join the growing team of the industry leader in high end Smart Home technology. Control4 Technical Support is a dynamic team of passionate technologists chartered to ensure the success of our authorized dealers. We seek up-beat, quick-minded problem solvers who love to help others. We have an immediate opportunity for entry-level and experienced support technicians to provide telephone support to Control4 custom integrators. We're seeking individuals who possess excellent verbal, written, and phone communication skills; who have professional install and configuration experience in the Custom Audio/Video channel. The selected candidate will have an advanced knowledge of audio video equipment, low voltage wiring, high voltage wiring, and networking. Experience with automation products is a plus. ITEMIZED DESCRIPTION OF DUTIES: Answer inbound dealer support calls. Validate and author defect reports on issues found. Enter RMAs. Forum monitoring. Document creation for dealer self-help knowledgebase. Other special projects as assigned. NEEDED SKILLS AND EXPERIENCE: Professional Audio/Video install experience. Networking skills. Exceptional communication skills; Verbal, Written, Phone. Ability to work in a cubical for long hours. Proficient in Microsoft Word, Excel, and Outlook.
举报
分享
POSITION DESCRIPTION SUMMARY: Join the growing team of the industry leader in high end Smart Home technology. Control4 Technical Support is a dynamic team of passionate technologists chartered to ensure the success of our authorized dealers. We seek up-beat, quick-minded problem solvers who love to help others. We have an immediate opportunity for entry-level and experienced support technicians to provide telephone support to Control4 custom integrators. We're seeking individuals who possess excellent verbal, written, and phone communication skills; who have professional install and configuration experience in the Custom Audio/Video channel. The selected candidate will have an advanced knowledge of audio video equipment, low voltage wiring, high voltage wiring, and networking. Experience with automation products is a plus. ITEMIZED DESCRIPTION OF DUTIES: Answer inbound dealer support calls. Validate and author defect reports on issues found. Enter RMAs. Forum monitoring. Document creation for dealer self-help knowledgebase. Other special projects as assigned. NEEDED SKILLS AND EXPERIENCE: Professional Audio/Video install experience. Networking skills. Exceptional communication skills; Verbal, Written, Phone. Ability to work in a cubical for long hours. Proficient in Microsoft Word, Excel, and Outlook.
职能类别： 网络工程师 技术支持/维护工程师
关键字： 技术支持
公司介绍
Control4 是一家领先的个性化自动化和控制解决方案供应商，可为您自动控制家中或商业场所的几乎任何设备。公司成立于 2003 年，我们致力于提供既优雅又实惠的方式，控制和自动化一间房或整个住宅中的照明、音乐、视频、安防和能源。今天，Control4？ 认证的定制集成商与家庭和商业业主一起，实现智能互联家居的革命性益处：方便、安心、舒适安全的高效环境。
在 Control4，我们相信完美协作能创造更美好的生活。Control4 解决方案能与 7,000 多种第三方消费电子设备实现互操作，而这个数字还在快速增长。Control4 与消费电子、家电、能源、照明和家庭安防领域最大牌的厂商合作，引领行业实现互操作性，确保一个不断扩大的设备生态系统将在家庭或商业场所实现完美协作。
公司总部设在美国盐湖城，在英格兰约克郡、中国上海、印度班加罗尔和加州圣何塞设有办事处。
在 Control4，我们相信完美协作能创造更美好的生活。Control4 解决方案能与 7,000 多种第三方消费电子设备实现互操作，而这个数字还在快速增长。Control4 与消费电子、家电、能源、照明和家庭安防领域最大牌的厂商合作，引领行业实现互操作性，确保一个不断扩大的设备生态系统将在家庭或商业场所实现完美协作。
公司总部设在美国盐湖城，在英格兰约克郡、中国上海、印度班加罗尔和加州圣何塞设有办事处。
联系方式
- 公司地址：上班地址：普陀区岚皋路555号品尊国际A座