深圳招聘

职位描述：
Responsibilities:

* Greets and handles in-house guests as well as potential clients in a professional manner, with a warm welcoming smile and eye contact
* Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests an/or potential clients’ needs or queries
* Provides PABX functions at the beginning and end of shift
* Answers telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
* Know each client by name and know how they want their telephone answered
* Records messages in a clear, accurate and efficient manner
* Track and record all client services on control sheets
* Accurately record all services rendered
* Never say “no” or “I don’t know” to a client
* Handle request for simple client services
* Ensures a continuity of presence at all times at the reception area
* Organizes postage and document courier services
* Maintains and updates out-of-town client lists
* Ensures that the common areas particularly reception area is clean and tidy at all times
* Handle mail, and incoming and outgoing deliveries
* Organizes newspapers, magazines and other reading peripherals, hence maintaining a high level of housekeeping
* Coordinates conference room bookings, refreshments for meetings and other special arrangements
* Secretarial and administrative duties, when required
* Handles client inquiries and refers to Manager or General Manager, where required
* Other duties from time to time as designated by the Manager or General Manager

Customer Service

* Establishes and offers input on improvement to service standards
* Carries out duties and interactions with clients in a professional manner at all times
* Ensures that the Centre’s service standards are maintained at all times
* Ensures that clients’ requests and demands are met to the best of your professional ability. This include handling of inquiries, complaints and feedback’s
* Develop rapport and professional business relationships with fellow colleagues and clients


Requirements

* Bachelor Degree is required.
* Good written and oral communication skills in English.
* Good problem-solving, communication and interpersonal skills
* A fast learner and strong team player
* Take the initiative, self-motivated and willing to work under pressure
* Fluent in Mandarin and Cantonese 举报 分享

公司网址： www.executivecentre.com

德事商务中心（The Executive Centre）于1994年创建，作为全球第三大的服务式办公室供应商，德事共有超过130个商务中心，覆盖30个亚太区主要城市，包括香港、北京、成都、上海、天津、深圳、广州、澳门、台北、东京、首尔、新加坡、雅加达、孟买、古尔冈、班加罗尔、金奈、浦那、布里斯班、珀斯和悉尼。

德事商务中心提供***规格、度身定制的服务式办公室、虚拟办公室服务、会议设施、视频会议设施，以及选择多样化的商务行政服务，选址均位于每个城市中心商务区最显赫的的甲a级写字楼，致力于以灵活的办公空间解决方案，满足跨国企业、中小型企业和新成立公司对本地、区域和全球范围办公空间的需求。

德事商务中心的核心理念是在每个服务城市提供服务室办公室的服务，为企业客户践行“以智慧取代劳力” 的理念，建设灵活性、性价比和生产力三高商务空间。我们的工作空间配备完善，设施齐全；虚拟办公室地址位于显赫商业区；跨区建立会议室网络，布局严谨专 业，提供一系列尖端生产力和通信工具；本地商务支持服务多元化，让有意在亚洲发展的企业可专注投入业务发展，免除后顾之忧。

德事商务中心的发展布局横跨十个国家，在营运上呈现多时区、多语种的态势。但对于客户来说，服务纯粹是个人化的体验。为探索不同市场的特色和处境，我们 聘用和组建了以本地人为骨干的团队，通过他们对本地环境的熟悉，设身处地，深入了解相关地区的需要。

人才是企业成功的基石。我们相信自主培训人才和未来领导的重要性；因此，我们重点投入人才培训和发展计划，为公司员工提升个人潜力，同步公司发展速度。随着人员素质的提高，形成了强调尊重、信赖和多元化的先进企业文化，懂得奋发图强的员工，自然而然地推动业务不断前进。

德事商务中心为您提供众多发展机会，让您尽展个人潜能，在事业路上迈向康庄大道。欢迎加入成为我们的一分子。