Customer Support Representative-English Speaking
安森美半导体贸易（上海）有限公司
- 公司规模：10000人以上
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2017-04-05
- 工作地点：上海-浦东新区
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：1+ /月
- 职位类别：客服专员/助理 销售行政助理
职位描述
职位描述：
Description：
1. Management of:
（1）The development and maintenance of good personal relationships with customers
（2）Proactive sales calling for orders, reviewing backlog holes, forecast fluctuations and contract compliance
（3）Timely responses to customer inquiries: Quotes, Expedites, RMAs, Credit Issues, Line stops, Lead time, Samples and other requests
（4）Proactively identifying key business opportunities and following up with quotes
（5）Coordination of customer programs: i.e. B2B business process, Customer Demand Forecast, Buffer Stock,
（6）Consignment Hubs and supporting documentation.
（7）Problem prevention through backlog and forecasting management and responding to expedites and/or line down situations
（8）Visits to customer to do quarterly reviews
（9）Holes analysis/Dragon Report
（10）Elevation of supply issues, communicate directly with Master Planning
2. Communicate: Backlog changes to sales management, planning and marketing.
3. Work with:
（1）Sales to follow up on samples and opportunity management in Salesfore.com.
（2）Finance to address price discrepancies or price protections if they apply.
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Description：
1. Management of:
（1）The development and maintenance of good personal relationships with customers
（2）Proactive sales calling for orders, reviewing backlog holes, forecast fluctuations and contract compliance
（3）Timely responses to customer inquiries: Quotes, Expedites, RMAs, Credit Issues, Line stops, Lead time, Samples and other requests
（4）Proactively identifying key business opportunities and following up with quotes
（5）Coordination of customer programs: i.e. B2B business process, Customer Demand Forecast, Buffer Stock,
（6）Consignment Hubs and supporting documentation.
（7）Problem prevention through backlog and forecasting management and responding to expedites and/or line down situations
（8）Visits to customer to do quarterly reviews
（9）Holes analysis/Dragon Report
（10）Elevation of supply issues, communicate directly with Master Planning
2. Communicate: Backlog changes to sales management, planning and marketing.
3. Work with:
（1）Sales to follow up on samples and opportunity management in Salesfore.com.
（2）Finance to address price discrepancies or price protections if they apply.
职能类别： 客服专员/助理 销售行政助理
公司介绍
ON Semiconductor (Nasdaq: ON) is driving energy efficient innovations, empowering customers
to reduce global energy use. The company is a leading supplier of semiconductor based
solutions, offering a comprehensive portfolio of energy efficient power and signal
management, logic, standard and custom devices. The company’s products help engineers
solve their unique design challenges in automotive, communications, computing, consumer,
industrial, medical and military/aerospace applications. ON Semiconductor operates
a responsive, reliable, world-class supply chain and quality program, and a network of
manufacturing facilities, sales offices and design centers in key markets throughout North
America, Europe, and the Asia Pacific regions.
to reduce global energy use. The company is a leading supplier of semiconductor based
solutions, offering a comprehensive portfolio of energy efficient power and signal
management, logic, standard and custom devices. The company’s products help engineers
solve their unique design challenges in automotive, communications, computing, consumer,
industrial, medical and military/aerospace applications. ON Semiconductor operates
a responsive, reliable, world-class supply chain and quality program, and a network of
manufacturing facilities, sales offices and design centers in key markets throughout North
America, Europe, and the Asia Pacific regions.
联系方式
- Email：china.recruit@onsemi.com
- 公司地址：浦东新区碧波路690号张江高科技园区8栋202室 (邮编：201203)
- 电话：13760254147