深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳售前/售后技术支持工程师招聘

Systems Engineer

NetApp Inc.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件  计算机硬件

职位信息

  • 发布日期:2016-12-14
  • 工作地点:深圳-福田区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:20000-24999/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Job Summary:
As a Systems Engineer in NetApp's Sales function, you are responsible for providing pre-sales support for selling NetApp's Products and Professional Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.
In this position your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.

Essential Functions:
The essential responsibilities of the Systems Engineers are to work directly with customers in pre-sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas. Specific responsibilities include:
- Identify customer needs and requirements.
- Define all of the elements of a customer's technical computing environment.
- Answer customer questions.
- Provide technical support to current customer and 'try-and-buy' test projects.
- Define customer acceptance criteria for 'try-and-buy' evaluation projects.
- Pick up and deliver NetApp evaluation test system to customer site.
- Work with Sales to respond to RFP's.
- Attend customer calls with the Sales Representative.
- Provide technical consultation and disseminate product information to the sales team.

Job Requirements:
- Excellent written and verbal communication skills.
- Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
- Account management and project management experience.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
- Ability to follow standard engineering principles and practices.
- Creative approach to problem solving.
- Travel to the prospective customer's sites as necessary

Education & Experience:
- 5 to 8 years of experience is preferred.
- A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science; or equivalent is required.
- Experience which demonstrates a strong level of expertise in technical specifications required to sell NetApp products and services is required.
薪资待遇从优, 如有意向者,请发简历至:Sophia.Peng@netapp.com或Lucy.Lu@netapp.com

职能类别: 售前/售后技术支持工程师

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公司介绍

全球领先的企业级存储解决方案供应商
荣登《福布斯》“全球最具创新力公司”榜单
被 Great Place to Work Institute 评为2015 全球***跨国公司第 4名
连续 13 年跻身《财富》杂志评选的“***雇主 100 强”榜单
在全球 150 多个办事处拥有 12,000 多名员工
标准普尔 500 指数和纳斯达克指数成员

联系方式

  • Email:sophia.peng@netapp.com
  • 公司地址:上班地址:Nanjing Home Office