苏州 [切换城市] 苏州招聘苏州IT-品管、技术支持及其它招聘苏州Helpdesk 技术支持招聘

Helpdesk-IT Operation Analyst-技术运营支持

泰科电子(苏州)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车及零配件  电子技术/半导体/集成电路

职位信息

  • 发布日期:2014-07-17
  • 工作地点:苏州
  • 招聘人数:1
  • 学历要求:本科
  • 职位月薪:面议
  • 职位类别:Helpdesk 技术支持  

职位描述

Primary Responsibilities:

1. Answer phone calls to the TE China Help Desk promptly and professionally, accept and process inquiries and requests from other sources as well as web ticket, email, voice message.
2. Provide first level trouble shooting and resolution for desktop/network/voice/external device issues.
3. Conduct IT orientation for new employees, popularize IT knowledge.
4. Gather and analyze data from IT system/daily work, generate report for management reference.
5. Make survey and collect suggestion from customer to improve IT CS quality.
6. Cooperate with relevant departments for IT projects.

Competencies & Experience Required/Desired:
? Experience with PC-based applications including MS Windows, MS Office, MS Outlook, etc.
? Familiar with other OS including apple IOS, android, Blackberry OS, etc.
? Responsible, team player, self motivated, outgoing, customer-oriented
? Fluent English, standard Mandarin
? Shift-duty required
? Working experience in similar position of multinational company preferred
Educational Required/Desired:

? Bachelor degree, IT related major preferred

公司介绍

泰科电子(苏州)有限公司位于苏州工业园区,是TE在中国第一家致力于汽车产业的电子连接器产品的制造工厂,包含冲压,注塑,电镀,人工和机械组装。占地面积将达到27000平方米,员工达到1500人以上。主要的客户包括通用、宝马、福特、博世、尼桑、丰田等。

联系方式

  • 公司网站:http://www.te.com
  • 公司地址:江苏省苏州工业园区出口加工区B区启明路88号 (邮编:215121)
  • 邮政编码:215121
  • 电话:17625620716