苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州客服专员/助理(非技术)招聘

KA Management Specialist/大客户管理专员

威特电梯部件(苏州)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-03-09
  • 工作地点:苏州
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  客服专员/助理(非技术)

职位描述

Requirements:
1. Bachelor Degree Holder, English or mechanical design major will be preferred;
2. More than 3 years working experience in multinational corporations ;
3. Familiar with the elevator’s products;
4. Good command of oral and written English;
5. Excellent MS office skills (Word, Excel, PowerPoint, Outlook);
6. Outgoing, customer oriented and professional customer service skills;
7. Adaptable and high responsibility, be willing to work under pressure, team-worker;
8. Good interpersonal, communication, and organizing skills; logic thinking;
9. Proactive, autonomous and initiative driven;
10. General business acumen;
11. Willing to business travel.

Responsibilities:
Supply consistent and professional customer service for key customer, so as to enhance good relationship with Key account:
1. Assist and support to the sales work of KA Manager;
2. Follow-up the projects, facilitate the coordination from relevant functions to ensure the on-time, high-quality fulfillment;
3. Executing quotation and contract, handle the order and provide the order technical or other support to KA Manager;
4. Keep the good communication with all related department of customer, and provide the effective information to KA Manager;
5. Evaluate the new project of customer, assist to finish projects documentation and report under the instruction of KA Manager;
6. Ensure on-time delivery, do timely update and follow-up the execution of order;
7. Work together with sales support team and service team, effective communication with other department to guarantee no any key customer complain;
8. Analysis order forecast from KA customer, ensure on/in time delivery and maximum customer satisfactory;
9. Collect complaints from customer, timely forward to KA Manager and CS;
10. Other works assigned by leader.

公司介绍

   威特集团是全球大的电梯部件、模块以及系统解决方案提供商,总部位于德国,在全球拥有18个生产基地,8个研发中心,4500多名员工,通过60个国家的分支机构为世界各地的客户提供高品质的产品和服务。我们的使命是“成为您全球和本地业务商业伙伴***选择,专注于提供创新的电梯部件——以门系统为核心业务”。
  
   威特集团经过近50年的发展,旗下拥有众多知名品牌,如Wittur(威特)、Selcom(西尔康)、Sematic(思迈特)、Tyler、Liftmaterial等。威特集团产品覆盖了门系统,曳引机,安全部件,轿厢和系统解决方案,可以根据不同应用提供相应的产品组合。“安全随行”是威特集团的理念,公司执着于为人类提供最安全的电梯部件。在世界各地的地标建筑中都离不开威特产品的应用,如美国纽约帝国大厦、苹果旗舰店、法国巴黎凯旋门、迪拜机场、上海东方明珠电视塔、上海环球金融中心,香港环球贸易广场等。
  
    威特中国成立于1995年,属于威特集团的全资子公司,总部位于江苏苏州汾湖经济开发区,在中国境内拥有2个生产基地分别位于吴江和常熟,集研发、销售、生产及服务功能于一体,并且为集团全球8大研发中之一,是威特集团在亚太区域的战略中心。威特中国在北京、上海、重庆、广州、香港、杭州设有分公司,并在全国主要城市设有销售办事处。威特中国拥有1300多名员工,并向员工提供良好的工作体验和发展机会,通过多种激励形式促进员工自我提升,从而确保整个组织的良性发展和不断前行。

    如果您想拥有全球化协同工作的经历请加入我们!
  
    如果您想体验跨文化交流的乐趣请加入我们!
  
    如果您想拥有电梯部件行业全球化视野以及领略先进的技术更需要加入我们!
  
Wittur is the supplier of choice of components, modules and solutions for the world’s elevator industry. Our mission is to deliver value to our global and local partners through innovative product development, flexible engineering, wide product range, manufacturing excellence and complete customer support. By keeping close to our customers we know exactly what challenges they have. As a result, we can provide solutions and services perfectly tailored to their needs. From commodity installations to big and complex projects, we can support our customers with our consulting expertise, outstanding production capacity and timely supply chain management. Our experience covers every field of application: elevators in skyscrapers, residential and civil buildings, shopping malls, public buildings, ships, modernisations and unconventional projects. Wittur is Safety in motion! All around the world, we are committed to safety and continuous improvement by sharing knowledge, manufacturing processes and best practices across our global organization.

集团网址:www.wittur.com
电子邮箱:hr@wittur.com
地 址:公司位于上海与苏州之间的吴江区汾湖经济开发区
公司提供每天往返于上海、苏州、吴江的多路线班车,并可选择交纳居住地社保及公积金。

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