上海招聘

职位描述：
Job Title: IT Support Intern

岗位职责:
1.负责计算机网络系统的日常维护和管理;
2.负责系统软硬件的调研、询价、安装、升级、保管、维护等工作;
3.负责软件有效版本的管理，并及时更新或预警;
4.负责公司网站内容的更新及维护;
5.进行办公设备的日常维护及管理、技术档案维护;
6.处理网络及计算机故障;
7.领导交办的临时性工作。

任职资格:
1.本科以上学历，计算机专业优先;
2.对IT感兴趣，并能解决日常的计算机相关问题;
3.熟悉路由器、交换机、防火墙的网络设备的设置与管理;
4.学习能力强，较好的沟通和协作能力，极强的执行力和沟通能力，具备良好的服务意识;
5.每周至少三天，持续至少三个月，能够尽快入职。

Responsibilities:
- Handle and resolve end user’s incidents and service requests;
- Hardware and workstation installation, maintenance, and troubleshooting;
- Provides escalation support to helpdesks and may provide support to end users directly or by emails as requested.
- Support In-house Service System, PBX & Network systems;
- Create and maintain documentation for all implemented networks;
- Update IT inventory records monthly;
- Stock-take software licenses installed in offices and report installation of any pirate/illegal software installed;
- Perform other duties assigned by the Department Lead.

Requirements:
- Undergraduate junior or below. Major in CS, EE, CSE or IT related discipline;
- Familiar with MS Windows, MS Office, Mac OS, Firm's e-mail system (MS Exchange);
- Ability to work independently, takes initiative, prioritize multi-tasks and meet deadlines.
- Good at oral&write English and Chinese.
- Good record-keeping skills
- Ability to establish effective working relationships within the department, Office and Firm, and with clients, vendors and others outside the Firm;
- At least 3 days per week on duty, ASAP. 举报 分享

Essex Lake Group LLC is a young and unique firm that deploys Big Data science and deep industry experience to deliver results for global Fortune 100 companies. Our team of highly skilled analytics scientists, recruited from some of the world’s top universities and consulting firms, is integrated into a result-oriented firm, focused on uncovering hidden profit opportunities for clients in consumer-focused industries (e.g. financial services, telecom, health care, and travel and leisure services).
Essex has distinguished itself as a highly effective and insightful firm able to deliver results fast. We address client needs in marketing, collections, technology, operations, procurement/supply chain, risk management and other functional areas. In a marketplace full of competing firms involved in only part of the profit enhancement process, Essex's teams are structured to be involved comprehensively, on an iterative basis, addressing upfront strategy; devising and performing granular and insightful analysis; and translating that analysis into results. Essex represents a strong, integrated alternative to traditional strategy consultants, statistical modeling shops and IT consulting firms.
With offices in New York, London, Shanghai and New Delhi, Essex has successfully completed numerous engagements in US, Asia, Europe and Africa.