上海招聘

职位描述：
？ Order handling
Order entry: Customer order receiving and process into system timely and accurately
Order follow up: tracking the order fulfillment process to make sure every order was delivered in full quantity and on time.
Customer master data setup application
Customer pricing maintenance
？ Customer communication
Establishes a pleasant and helpful contact window to customers
Actively respond to customer’s requirement and pass tech inquiry on products to relevant team.
？ Customer complaint handling
Record the customer complaint in to system
Follow up as time keeper to coordinate related cross function to close the complaint in time
？ Cross function communication
Sales team: support sales team in order to provide better service to customer
Planning team: Stock availability and allocation
Logistics team: Order delivery schedule update to sales team and customers as a major contact window
Credit team: Credit limitation coordination, other payment related communication
FI Team: send the VAT invoice to customer and follow up related credit /debit and rebate

？ Regular report provision and data analysis related to sales and orders:
Open order report
Other service level identification report per business requirements
CS monthly review report to summary daily operation and highlight the key point

？ Any other duties assigned from time to time. 举报 分享

我们的股东——Advent国际私募投资公司.1984成立全球最大、最有经验的专业私募投资公司之一成立以来已成功募集了370亿美元私募资金累计已在36个国家投资280多个收购项目，其中超过210项目已全部或部分退出,超过170名专业投资人分布在北美、南美、欧洲和亚洲.

我们的业务——领先全球
四大产品线，地位牢固
液体涂料树脂和助剂 (LRA),光固化树脂 (RAD),粉末涂料树脂 (PCR),交联剂 (XLR)
我们的足迹——遍布全球
16 个生产基地,13 个研发和技术中心 ,2 个合资企业 (韩国和日本).