上海招聘

职位描述：
Job Description Role Profile Template

Position Title: Staffing and Operations Administrator, M & M’s World
Reports To: Assistant Store Director, M & M’s World

Creating an exceptional Guest experience “one smile at a time”

Purpose of Role:
The role is responsible for providing administrative support to the management team. This includes adhering to all staffing processes, administration of on-boarding new associates, maintenance of all associate personnel files and time and attendance reporting.
Principal Accountabilities:

DRIVE RESULTS / GUEST SERVICE- ACHIEVE OUR GOALS BY BRINGING MORE CHOCOLATE SMILES TO OUR GUESTS

? Displays a "Guest comes first" attitude by Smiling and saying Hi to all Guests even when working in a merchandising role
? Contributes to and is knowledgeable of store sales goals and results
? Balances serving multiple Guests and completing multiple tasks
? Acts as a positive role model for others by demonstrating passion and enthusiasm

PRESENTATION EXCELLENCE- CREATE A VISUALLY EXCITING MERCHANDISE PRESENTATION THAT IS BIG, BOLD AND BRANDED

? Partners with Manager on Duty to uphold M&Ms World visual standards and product
placement as directed by corporate team
? Ensures all Onstage areas are neat, clean and organized and filled to the correct capacity and that all styles are represented
? Proactive in recovery of Onstage to protect the stores appearance with a sense of urgency
? Consistently adheres to stock processing standards
? Complies with all safety standards

OPERATIONAL EXCELLENCE- ENSURING OPERATIONAL EFFICIENCIES WHILE DELIVERING AN EXCITING RETAIL EXPERIENCE

· Create the daily zone sheets by partnering with managers to determine right people right place philosophy
· Manage availability sheets by keeping forms current and update as approved by management
· Manage Kronos entries (schedules, shift changes) and daily schedule adjustments (call outs)
· Coordinate with Timekeeper on any Kronos entries to be made after payroll cut off time
· Review on-line applications on Taleo
· Conduct phone screen interviews for qualified candidates
· Coordinate with Support Center background screening and drug testing
· Ensure accurate completion of new hire paperwork through Taleo
· Resolve paycheck issues; maintain log of issues/actions taken
· Analyze vacation/day off request against coverage needs - advise management
· Maintain associate personnel files
· Prepare A-4 and Personal Information Change Form as needed
· Post internal job postings
· Enter separations, posting changes, availability, and new hires into Associate Update
· Store tours for new hires, combinations, badges, parking passes, use of time clock
· Print and prepare attendance information for management review, weekly
· Participate and coordinate pre-shift meetings as requested
· Maintain Associate phone list and other related lists, as necessary


PERSONAL LEADERSHIP- EXEMPLIFY LEADERSHIP COMPETENCIES THAT DRIVE A HIGH PERFORMING, HIGHLY ENGAGED TEAM

? Exemplifies the Five Principles of Mars
? Must be on time for work and take breaks in timely manner
? Adheres to all dress code standards
? Ability to represent our brand appropriately and responsibly
? Ability to maintain standards in designated area of responsibility
? Ability to manage time at work effectively and efficiently
? Must be able to contribute to the success of the team in a positive way
? Sense of urgency in handling job responsibilities
? Trains associates as needed
? Ability to develop personal skills and capability through on-going training, as provided by the company
? Supportive of management decisions
? Confidentiality in all matters
? Other duties as assigned by the management team

Mission Critical Competencies
? Customer Focus
? Integrity and Trust
? Drive for Results
? Action Oriented
? Peer Relationships
? Priority Setting
·
Key Functional Retail Knowledge Skills/Knowledge
? Guest Service
? Selling
? Merchandising
? Brand / Product Knowledge
? Store Operations
? Business Acumen
? Personnel Policies and Procedures
? Demonstrated ability for mathematical skills
? Ability to lift 40 pounds
? Proficient use of Microsoft Word, Excel, and Lotus Notes

Key Experiences
· HR coordinator experience
· Retail experience a plus
· Experience in a service oriented environment
· Demonstrated ability to handle confidential information
· Demonstrated ability to meet deadlines
· Proficiency with Word and Excel
· Demonstrated planning and priority setting skills
·

Desired Education
· College Degree preferred or equivalent experience

Decision Authority

· Ability to make recommendations to enhance operational and associate needs
· Evaluate data (i.e., Attendance reports, Kronos reports) determine next steps to resolve
issues

People Management Responsibility
Direct (management associates)

Non Direct (management associates)

Direct (non-management associates)

Non Direct (non-management associates)

100-200 举报 分享

公司简介：

美国玛氏公司是国际著名的跨国快速消费品公司，在世界范围内生产和销售多种著名品牌的巧克力、糖果及宠物食品。玛氏食品(中国)有限公司是玛氏公司在华的独资企业，旗下拥有众多国内外知名品牌, 包括德芙巧克力，士力架巧克力，m&m's巧克力，彩虹果汁糖，宝路狗粮，伟嘉猫粮等。各品牌产品以其优质的质量和良好的信誉赢得了广大消费者的拥护和认可。随着公司业务的蓬勃发展，我们需要更多的优秀人才加入玛氏大家庭，与我们一起共同努力和成长。

作为世界公认的***管理公司之一，玛氏公司有着独有的经营方式和理念。我们的五大原则：质量、责任、互惠、效率、自主，决定了我们的思维方式，我们对待同事的方式，我们的产品和我们公司的运营方式。我们相信它们是我们未来成功模式的真实诠释。

玛氏食品（上海）有限公司将为优秀人才提供长期的事业发展机会，国际水准的专业培训，具有竞争力的工资及完善的福利待遇。

全球最大的巧克力品牌m&m’s宣布，亚洲首家m豆巧克力世界于2014年8月8日在上海繁华的南京东路盛大开业。为顾客打造全新的娱乐体验式消费。新店的开业展现了m&m’s品牌在中国和整个亚洲的强劲发展势头。我们希望以一种全新妙趣的方式在中国展示这一全球最受欢迎的糖果品牌，以确保m豆巧克力世界成为上海最具吸引力的目的地之一。

地址：上海市黄浦区南京东路829号
邮编：200000