上海招聘

职位描述：
Operational Responsibilities
运营职责：
1. New Hire Process Trainings: Provide new employees with the information required to perform their jobs satisfactorily & build resources to make them as a key member of the team.
新员工流程培训：为新员工提供必要培训以使他们能胜任本工作并成为团队关键成员
2. Existing Employee Trainings: Conduct timely trainings based on the set process TNT.
根据培训流程及时为现有员工提供培训
3. Manage the end-end training process
管理端对端培训流程
a) Build Knowledge Resources
建立知识资源库
b) Identify the Learning Opportunities
发掘学习机会
c) Training Calendar: Build & Own the Training Calendar and complete all the process trainings as per the schedule
建立培训计划并根据计划完成所有培训
d) Training, Learning, and Motivation
培训、学习及激励
e) Analysing Training Needs
分析培训需求
f) New Employee Performance Analysis
新员工绩效分析
g) Existing Employee Performance Analysis
现有员工绩效分析
Process Management
流程管理
4. Conduct Process Certification for New Hires
为新员工提供流程培训
5. Ensure 100% compliance to the set Security Policies & Procedures.
确保100%遵守安全政策及流程
Desired Profile
任职资格：
1. Qualification - MPharm would be preferred.
本科及以上学历，医学相关专业优先
2. Experience – 2 to 3 years of experience in contact center or with pharmaceutical companies, Healthcare or clinical research organization in a training function.
2-3年呼叫中心及医药领域培训工作经验
3. Strong written and verbal communication. Must have strong interpersonal skills along with excellent training/presentations skills using advance learning concepts.
优秀的书面及沟通表达能力，必须具备优秀的人际沟通能力及培训技巧
4. Independent, self-motivated, catalyst for change.
能独立工作，积极主动，引领变化
5. Ability to manage self & teams.
具备管理自己及团队的能力
6. Information seeking, listening and responsive, creative, think outside the box
良好的信息搜寻、倾听及响应技能，具有创新性思维 举报 分享

Indegene is a leading integrated scientific partner to global pharmaceutical and life sciences companies delivering a spectrum of marketing, medical, regulatory, training, and research & analytics services.

Through an innovative and game changing business model, Indegene is growing rapidly across USA, Europe and the Emerging Markets. Indegene has a proven track record of delivery with 15 of the Top 20 global biopharmaceutical companies and has routinely won prestigious industry awards including Hermes, RX club, Marcom and Webby for medical marketing and training initiatives.

Leveraging the depth of our scientific expertise, scale of operations, hybrid delivery model, global footprint and intellectual property, we deliver value across multiple dimensions including cost-effectiveness, ability to work with global teams and their local affiliates, and the ability to deploy cutting edge innovative platforms for R&D and marketing

Our services include Promotional Medical Education and allied marketing services, MedComm, Medical affairs, Regulatory Writing, Training Solutions, Digital Strategy, Research and Analytics, Creative Production Services and Pack Management. We also have proprietary platforms and products called Phynx in the area of alternate channel for physician engagement, Optimax, in the area of patient adherence & compliance, MedEngage online platform for KOL engagements and TrialPedia a clinical trial analytics and benchmarking platforms.