上海招聘

职位描述：
Job Description
? Operationally responsible for managing the in country print buyers which consists of providing Marketing Services to external clients
? Responsible for the financial and people management, building a professional working relationship with client contacts and ultimately ensuring that a first class service is delivered.
? Represent Williams Lea Tag in the eyes of the client, and deliver the KPI’s on a daily basis.
? Co-ordinate the activities of the team in order to achieve the strategic aims of both the client, and Williams Lea Tag.
? Managing the local Print Hub teams, to ensure that the most appropriate supplier is selected, best cost and time-scales for each job are set and that any benchmarking is accurate

Key Responsibilities
Client:
■ Develop excellent relationships with day to day clients
■ Develop excellent relationship with operational ‘Partners’
■ Builds relationships across the business e.g. into marketing and purchasing organisations
■ Responsible for major campaign management and operational problem resolution
■ Build relationships with users and manage their perception and expectations
■ Identify opportunities for business growth and highlight to line manager
■ Support line manager in the implementation of new contracts or services
■ Gain a good understanding of client business and share this knowledge with all employees
■ Develop and implement a local business/action plan.
■ Ensure all process and documented systems are completed in an accurate and timely manner

Finance:
■ Use the information provided by management and bespoke reports to maximise purchasing benefits and maintain the stock compliance policy
■ Assist in preparation of the monthly invoice
■ Profit enhancement for business area
■ Production and analysis of monthly management report
■ Assist in the production and analysis of management information and KPI's for head office and the client
■ Actively participate in the contract review process.

People:
■ Performance management of direct reports (including absence management)
■ Ensure effective two-way communication with direct reports
■ Coach and develop direct reports
■ Recruit and select employees as appropriate
■ Succession plan for key operational roles
■ Review organisation structure and undertake recruitment needs analysis as required
■ Manage and analyse labour turnover.

Operations:
■ Provide technical input and advise on print projects as required
■ Manage the local Hub Teams to assist in the procurement of print (in particular Point of Sale material), delivering on time, to specification, to quality and to contractual targets
■ Management of campaigns and components
■ Develops strong relationships with suppliers
■ Implements and uses management information systems
■ Ensures best practice in conjunction with wider Williams Lea Tag operations group
■ Measure customer satisfaction and take appropriate action
■ Set and review local operating procedures on a regular basis
■ Measure KPI's and service standards against agreed and obligated levels
■ Predict potential areas of shortfall and implement remedial action as necessary
■ Seek and develop opportunities for process improvements and enhancements
■ Work alongside the local Client Services Director in co-ordinating the activities of the local Print Hub teams
■ Works with the local Print Hub Teams to consolidate production and to coordinate multi-country campaigns
■ Provide support for Client Services Director and Account Executives as required
■ Identify potential areas of conflict and escalation to the Client Services Director where appropriate
■ Be an informed and authoritative point of contact for key stakeholders to address any contract, transactional or supplier issues.
■ Deep understanding of Immedia operations and the ability to support training/daily operations where less experienced users need it

Person Specification
■ Significant print industry experience in either purchasing or production management. POS knowledge an advantage
■ To be fluent in written and spoken Chinese and English
■ Experience of working closely with agencies, and inputting at the design stages
■ Positive communication and interpersonal skills at a very high level
■ Credible at all levels within client, partner and agency organisations
■ Strong commercial awareness, ability to plan and negotiate
■ Dynamic, yet detail-orientated outlook
■ Self motivated, able to work with the minimum of supervision
■ Capable of developing and implementing plans and strategy
■ Able to manage and motivate team using leadership skills 举报 分享

Tag is the leading end-to-end global creative production and sourcing partner to brands and agencies. We work with 40 of the top 100 global brands worldwide to make their marketing more effective and more efficient.
As production and sourcing specialists we offer a complementary skillset to in-house teams and advertising agencies to bring to life, extend and deploy creative ideas. As client partners, we bring a consultative and collaborative approach to developing bespoke solutions for unique needs. We balance pragmatism and imagination, supported by market-leading technology to drive efficiency, speed and transparency.

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