英语客服
泛骏华国际物流(中国)有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2016-10-10
- 工作地点:上海-长宁区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 精通 普通话 精通
- 职位月薪:6000-7999/月
- 职位类别:客服专员/助理 售前/售后技术支持工程师
职位描述
职位描述:
1. Handle inbound / outbound (LCL / FCL / Air), local and domestic business for assigned accounts
2. Act as single point of contact for shipper / agent / corporate account on booked moves.
confirm pack dates / delivery dates and other requirements with client.
3. Responsible for ALL verbal / written communication with shipper / agent / corp. account.
4. Ensure on time dispatch of all relevant shipping documents
to agents / accounts / forwarders (Pre-Advise, Shipment status, Waybill, Bill of Lading etc.)
5. Build up files
6. Coordinate with traffic department:
- Application of import / export permits
- Bookings with shipping lines / freight forwarders
- Preparation of all documents needed
- Job instruction and delivery documents to OP
7. Send delivery report (inbound) to overseas agent within 2 days of delivery incl. supporting documents
8. Draft invoice as per quotation within 3 days after service date- to be approved by Manager- Move Coordinator.
9. Follow up on outbound moves after arrival / delivery in destination country.
10. Claim assistance as needed.
Requirements:
1.College Degree / preferably major in English,fluently in spoken and writing
2-3 years work experience on customer service industry would be a plus
2.Pleasant personality, strong in co-ordination skills, capable of working independently, willing to work under pressure
3.Excellent command of both written & spoken English, English Level - CET 6 or above, TEM-8,,married with kid would be a plus
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1. Handle inbound / outbound (LCL / FCL / Air), local and domestic business for assigned accounts
2. Act as single point of contact for shipper / agent / corporate account on booked moves.
confirm pack dates / delivery dates and other requirements with client.
3. Responsible for ALL verbal / written communication with shipper / agent / corp. account.
4. Ensure on time dispatch of all relevant shipping documents
to agents / accounts / forwarders (Pre-Advise, Shipment status, Waybill, Bill of Lading etc.)
5. Build up files
6. Coordinate with traffic department:
- Application of import / export permits
- Bookings with shipping lines / freight forwarders
- Preparation of all documents needed
- Job instruction and delivery documents to OP
7. Send delivery report (inbound) to overseas agent within 2 days of delivery incl. supporting documents
8. Draft invoice as per quotation within 3 days after service date- to be approved by Manager- Move Coordinator.
9. Follow up on outbound moves after arrival / delivery in destination country.
10. Claim assistance as needed.
Requirements:
1.College Degree / preferably major in English,fluently in spoken and writing
2-3 years work experience on customer service industry would be a plus
2.Pleasant personality, strong in co-ordination skills, capable of working independently, willing to work under pressure
3.Excellent command of both written & spoken English, English Level - CET 6 or above, TEM-8,,married with kid would be a plus
职能类别: 客服专员/助理 售前/售后技术支持工程师
公司介绍
Asian Tigers K.C.Dat (China) Ltd
Since its establishment in 1971, Asian Tigers has grown to become one of the premier moving companies in Asia. We have a great reputation within the market and provide an essential business service across a broad spectrum of industries. Services we provided include International Door-to-Door moving, Local Door-to-Door services, Office moving services, Owner-operated Warehouse, Record deposit system, All-risk insurance coverage and Relocation services. Our website is: ***************************. We are now inviting high caliber people to fill the following position.
Since its establishment in 1971, Asian Tigers has grown to become one of the premier moving companies in Asia. We have a great reputation within the market and provide an essential business service across a broad spectrum of industries. Services we provided include International Door-to-Door moving, Local Door-to-Door services, Office moving services, Owner-operated Warehouse, Record deposit system, All-risk insurance coverage and Relocation services. Our website is: ***************************. We are now inviting high caliber people to fill the following position.
联系方式
- 公司地址:地址:span中山西路1279弄6号821室