上海招聘

职位描述：
为终端用户提供桌面技术支持
1.WINDOWS主流系统的安装、软硬件故障排除解决；
2.企业OFFICE应用软件的安装与故障排除；
3.IT周边设备的简易维护和硬件故障的维修协调；
4.通过电话,邮件等渠道接受客户要求并及时处理个案;
5.分析和决定问题的优先级别;
6.及时向用户报告问题处理的进程以及问题解决后要和用户进行确认。

任职资格：

1.计算机或IT相关专业，或有IT相关认证者优先；

2.具备helpdesk服务工作经验优先；

3.学习能力强，具备良好的服务意识；

4.良好的人际沟通技巧与电话沟通习惯。 举报 分享

W.W.Grainger,Inc. is a broad line, business-to-business distributor of maintenance, repair and operating(MRO) suppliers and other related products and services. More than 3.5 million business and institutions worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support. These customers represent a broad collection of industries, including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with 1.6 million products stocked in the company’s distribution centers (DCs) and branches worldwide. Grainger employs 25,000 team members across the globe.

Grainger global trading company is in charge to help headquarter sourcing good supplier and high quality product in China. We have office both in Shanghai, Shenzhen Hong Kong and Taiwan. With a quick business growth across China, we warmly welcome you to join Grainger and achieve your career success. We offer the competitive compensation package, attractive career growth opportunity, great place to work, etc.

If you need to find any further information, please go to visit the websites.

Grainger是北美领先的专业MRO用品公司，拥有94年信誉保证，提供设备维修保养产品给各行各业各种规模的企业。MRO，是Maintenance, Repair and Operations的缩写，指维修与作业耗材，也可解释为企业生产所需的间接物料。MRO采购正日益得到企业的重视，MRO采购对整体采购成本控制与节省的影响不可忽视。2009年固安捷销售额达到62亿美元，全球拥有超过18,000名优秀员工，跻身《财富》500强，并被《财富》杂志评为永久最被尊敬的企业之一。固安捷全球贸易（上海）有限公司主要致力于为美国总部在中国市场寻找优质的供应商，公司在上海，深圳，香港和台湾都设有办公室，我们热忱欢迎您的加入。