上海招聘

职位描述：
Primary Responsibility:
Performs on-site or in-house servicing, repair and/or installation of company product(s). This job may include any aspect of field/customer support, and is not limited to system hardware and software. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues.


Highly Skilled Level (4):
Skill: As a skilled specialist, completes tasks in creative and effective ways.
Job Complexity: Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.
Supervision: Determine methods and procedures on new assignments. May provide guidance to other nonexempt personnel.
Experience & Education: Associates degree or equivalent experience preferred. Requires a minimum of 4-6 years of related experience.

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COMPANY INTRODUCTION

MKS Instruments, Inc. is a US based multinational company. As a global leader in the supply of a broad range of instruments and components used to measure, control, isolate and analyze gases in semiconductor and other advanced materials processing. MKS Instruments (Shanghai) Ltd. is the branch of MKS, located at Shanghai Jinqiao. For more information, please visit our website: www.mksinst.com
We offer competitive compensation package and good welfare to successful candidates. Please send your resume both in Chinese & English with photo to Lucy_Wang@mksinst.com