上海招聘

TITLE: Senior Consultant

CATEGORY: LAM

Urban Science is a business-solutions company focused on supporting the needs of the sales and marketing function of the automotive industry. We leverage a scientific methodology to help our client partners sell more vehicles, improve profitability and increase customer loyalty. And we do that by helping solve their toughest challenges including planning an optimal dealership network, improving individual dealer performance and efficiently converting sales leads into sales. In short, we guide business through science—and we’ve been doing this since 1977.

OVERVIEW:
This position supports the delivery of client services on an account team. The Sr. Consultant is focused on both technical & client handling skills, with a heavier focus on client handling and relationship building. This position has greater independence and customer relationship handling, over and above the Consultant role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
? Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
? Utilizing Urban Science proprietary software and analytical methodology, lead and coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
? Assists management in creating estimates and proposals for clients in order to have a better understanding of the proposal process.
? Serves as a contact for, and develops relationships with, the client in order to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction.
? Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions and results.
? Proactively communicates with management to provide updates and report issues in a timely manner.
? Acquires and maintains a thorough understanding of client data for assigned projects in order to properly create client deliverables.
? Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
? Assumes responsibility for accurate and high quality data being utilized on assigned projects.
? Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
? Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.
? Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
? Works with manager in completing own annual goal setting and performance review in a timely manner.
? Works with manager to prioritize other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
In preparation of possible future supervisory responsibilities, this person may be called upon to do the following for assigned staff:
? Set objectives
? Participate in performance appraisals
? Assign and prioritize work
? Approve timesheets
? Establish and maintain quality, quantity and timeliness of work
? Oversee training
? Coach, mentor, manage, and motivate

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
? Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
? Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
? Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
? Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
? Information Seeking: Requires the drive to gain a deeper understanding of work related issues or events by making a concerted effort to gather information and seek out development opportunities
? Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
? Quality Control: Requires the ability to monitor and check work related information and deliverables ensuring high quality and accuracy
? Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives
? Time Management: Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks is required
? Self-Confidence: Requires the ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions and in handling failures or set-backs constructively
? Developing & Coaching: Requires the ability, desire and intent to teach and foster the development and long term capability of one or more employees by providing coaching, direction and feedback to enhance performance
? Database: Requires demonstrated knowledge of relational database management, including, creating and executing queries, creating scripts, importing/exporting data and manipulating data; knowledge and experience with SQL is required
? Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to select and apply the right mathematical methods or formulas to solve a problem
? MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas and utilizing functions, and filtering, sorting and formatting of data; requires intermediate knowledge of MS Word, PowerPoint and Access; knowledge and experience with Visio preferred
? Technical/Software: Must have demonstrated programming proficiency at the minimum requirement for the role (programming proficiency varies by role and my not be required in certain roles. For those roles where programming proficiency is needed, typical programming languages used may include .NET, VBA, C#, SQL, Java, HTML, SSIS and Open Source)
? Sales & Business Development: Ability to identify potential new opportunities from the client and proactively communicate those opportunities to management is required
? Project Management: Knowledge and understanding of project management principles and fundamentals is strongly preferred, including the ability to estimate work efforts
EDUCATION and/or EXPERIENCE:
? University degree required; technical degrees are strongly preferred (i.e., computer science, engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role
? Minimum of 4 years related work experience in automotive required (6 years experience preferred)

CERTIFICATES, LICENSES, REGISTRATIONS:
? Certification of Apprentice for one practice area required (or external equivalent)
? Certification of Consultant in one Practice area OR Certification of Apprentice in two practice areas strongly preferred (or external equivalent)
? Project Management Ambassador
? Urban Science Ambassador
? Statistics 1 & Basic Statistics Assessment (or external equivalent)
? Intro to Operations Research (or external equivalent)

Urban Science优赛思是全球领先的汽车行业咨询和软件开发公司。优赛思帮助客户提高市场份额、改善盈利水平。优赛思为全球众多汽车品牌制定最先进的解决方案，并在行业内获得广泛认可。
在中国市场范围内，优赛思通过科学的分析方法以及尖端的专利软件为汽车厂商更准确的评估、构建和管理他们的经销商网络。
优赛思的咨询服务范围覆盖了美洲、欧洲、亚洲和澳洲。优赛思的中国员工能够通过与优赛思全球分公司的员工合作各项跨区域、国际性项目，提升自身职业素养，丰富个人业余生活。同时，优赛思更为员工提供了全面的培训项目，发掘更多个人成长机会。
如果你具备我们所需的基本知识技能；如果你认同我们的企业价值；在这里，你可以充分发挥你的知识、技能、经验和兴趣，创造你的职业生涯。
了解更多有关优赛思，请访问我们的官方网站http://www.urbanscience.com/。
Urban Science delivers advanced consulting and software solutions to help automotive clients increase market share and boost profitability. Widely recognized as the industry leader, Urban Science creates leading edge solutions for automotive manufacturers around the world.
In the China market, we utilize scientific analysis and process-optimizing software to help automotive manufacturers better evaluate, structure, and manage their dealer networks.
With offices that span the globe in the Americas, Europe, Asia and Australia, Urban Science offers regional and international assignments that can advance your career and enrich your personal life. We provide comprehensive training programs and exciting career development opportunities.
If you have what it takes — and if you share our core values — there is no limit to how far you can go.
To learn more about Urban Science, please visit http://www.urbanscience.com/.