上海招聘

Description of Principal Duties & Accountabilities:

? Customer order entry and management through to delivery of all orders.
? Ensuring appropriate paperwork is raised and provided to the respective organizations in a timely manner.
? Refer to quotations raised by the sales team on receipt of Customer Purchase orders.
? Provide timely feedback to the company on customer perceptions of the company.
? Consistently communicate a professional image to the customers.
? Highlight major Customer Service issues in a timely manner to the Operation team and work with Customer Care leader to resolve the issues promptly.
? Other work assigned by customer care leader.

Qualifications Required:

? 2-3 years experience in demanding customer service roles.
? Good Mandarin and English.
? Excellent oral and written communication skills.
? The ability to manage various types of customers.
? Ability to handle simultaneous assignments, prioritize work.
? Well-developed interpersonal skills.
? A team player but with the ability to work autonomously.
? Strong PC skills required - Microsoft Outlook, Excel, Word and with ERP order processing experience

联合技术环境、控制与安防是一个领先的供应商，通过旗下的各业务板块：暖通空调与冷冻系统，楼宇控制及自动化，消防和安全系统，为客户提供集成度更高的个性化解决方案，从而推动建筑安全性、智能化和可持续性设计领域的创新步伐。联合技术环境、控制与安防是美国联合技术公司业务部门之一，联合技术公司是全球领先的航空航天和建筑系统供应商。

运营概况
作为世界***的高科技楼宇系统供应商，联合技术环境、控制与安防在世界各地拥有51家工厂和39个设计中心，大约50,000名员工，业务遍及180多个国家。在开利，创新始终是我们的核心价值；我们通过自己的研究及设计中心，为客户提供高品质和高效率的产品及服务。