上海招聘

POSITION: Marketing and Client Services Manager - Greater China

GMS Group is a highly diversified multinational headquartered in Singapore, specialising in loyalty marketing, technology products, logistics and medical tourism. Founded in 1995 in the UK, GMS has a network of over 60 offices across 12 countries throughout the Asia & Pacific regions and employs over 800 staff.

POSITION OVERVIEW

Based in Shanghai this position would report directly to the Marketing Director, Greater China. This role is to develop and implement strategic and tactical marketing strategies and to evaluate and optimize performance for the Company's Hotel Clients in Greater China.

KEY RESPONSIBILITIES

· Develop and implement regional and tactical marketing and communication strategies and plans for Client Hotels

· Overall responsibility for delivery of Client's regular end to end communications to the membership database (newsletter, email marketing, SMS marketing, website, mobile applications)

· Manage and maintain use of Clients' databases according to their Company policy and Contact Strategy

· Day to day web management activities including copywriting, review, approval and translation

· Manage the production of all relevant collateral including some translation

· Prepare reports and other tracking measures in order to track the performance of Client's loyalty programmes and address gaps on programme improvement.

· Key liaison for all vendors and agencies on behalf of Clients, ensuring that deadlines are met and within budget

· Source appropriate partnership, bulk sales and marketing opportunities for the Client

· Assist Client with their day to day enquiries

· Conduct training for certain Client Hotels

KEY COMPETENCIES

· Degree in Marketing/Business/Communications with 3-5 years of working experience, preferably in customer loyalty in a hospitality/travel related industry

· Understanding of market segmentation analysis to develop marketing plans and determine communication strategies

· Good knowledge of online communications including website development, email & SMS marketing, social/new media and mobile applications

· Strong interpersonal and communication skills, experienced at one to one relationship management, negotiation and presentation delivery

· Fluency in written/spoken English. Able to translate promotional copy

· Highly organized, able to work independently

· Ability to deliver training

· High level skills in PowerPoint Excel and Word

Interviews will be conducted in Shanghai from 26^th to 30^th March. All applications must sent via email to hrchina@gms-group.com to be received by the 25^th March. All resumes must include a recent photo and current and expected salary package aspirations. Position to commence in Shanghai as soon as possible. Unfortunately only successful applicants will be contacted.

GMSGROUP是国际领先星级酒店推广及管理服务的专业以及领先供应商，总部设于中国香港，在新加坡、泰国和中国台湾、广州、上海等都分别设有子公司，与16个国家超过45家国际星级酒店合作推行与管理会员制俱乐部。喜达屋酒店及度假村集团是全球酒店业规模较大、受尊重的公司之一，其下酒店品牌包括著名的喜来登、福朋喜来登、威斯汀酒店、瑞吉酒店等等。GMS是喜达屋指定的为其推行与管理会员制俱乐部的专业公司。喜达屋贵宾会已在2010年再度推出了其有史以来很吸引人的酒店会籍内容，优惠覆盖至全亚太地区。


Global Marketing Strategies (GMS) continuously strives to establish itself as the most professional loyalty marketing company for the design, implementation and management of membership clubs for four and five star hotels.

Fast becoming recognised as the “boutique” provider of high quality loyalty programmes, GMS has a strong understanding of what Hotels require, and a genuine commitment to excellence in the quality of management and the level of service, communication and cooperation offered to Hotel clients.