上海招聘

1. With 6 years of relative working experience or above, the position acts as a technical support for diesel spare parts sales
2. Familiar with the ship diesel engine on how it works and the structure, components of the diesel engine.
3. Familiar with the technical documents of ship diesel engine. Understand mechanical and electrical document of ship diesel engine.
4. Respond customer's all kinds of technical questions about the spare parts of ship diesel engines.
5. Fluent in English, including writing and speaking.

JOB PURPOSE: To assist dealers in maximizing the profitable sale of parts and services within an assigned service territory. This is generally the first field assignment following completion of the pre-field marketing training program.


JOB RELATED STATISTICS:
Sales impact: Varies by District and Area


JOB DUTIES:
An understanding of customer, dealer and market needs is the key role of this first level field
assignment. This position will learn and assist others, while building knowledge of parts products and programs and the commercial aspects of the parts and service business. The incumbent learns to become a sales liaison among dealers, customers and other Caterpillar personnel. Also becomes increasingly familiar with the company’s processes, systems and methodologies. A more senior representative and the supervisor/manager typically direct work. Decisions made by this position are more routine and with limited risk issues. Challenges include meeting expectations in delivering results, learning to consider alternative courses of actions, making
timely decisions and developing communication skills.
Primary roles of the incumbent include: providing information to dealers on Caterpillar information systems; providing assistance to dealers in business planning; assisting dealers in developing increased human performance capability; communicating marketplace and competitive activity to Caterpillar and dealer personnel; providing assistance on existing and potential customer service issues and improvement measures; assisting dealers on forecast and sales techniques; assisting dealers on process improvement methods; helping to create and promote programs that increase sales while maximizing price realization and profit margins; supporting rollout of new products (e.g., products, parts, customer service agreements, other service products); and developing required proficiency level in the specified foundation competencies and skills.

Individuals in this position must understand customer/dealer market and needs and build an understanding of how and why decisions are made within their work group and organization. They may be responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc. Incumbents learn to apply their knowledge of parts and service, products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs.
Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from gaining experience in parts and services, developing communication and people relationship skills, improving problem solving techniques, building business skills, enhancing use of Caterpillar systems and developing leadership basics. Incumbents must stay abreast of industry and technology changes and learn to relate those changes to Caterpillar, dealer and customer needs.
Incumbents at this level should be exhibiting competencies at the 1 or 2 proficiency level as defined in the Global Job Profiles.

BACKGROUND/EXPERIENCE: This position requires a college or university degree and completion of the Caterpillar pre-field marketing training program or equivalent Caterpillar or dealer marketing experience.
Incumbents usually have had 1 to 2 years prior experience in general development/training. Incumbents begin exhibiting ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers.

卡特彼勒船用柴油机贸易（上海）有限公司（CMTS）成立于2004年11月，并正式成为卡特彼勒全球船舶动力系统组织的一员。CMTS主要负责在中国市场销售卡特彼勒马克（MaK）发动机，同时也向中国所有的马克发动机用户提供产品支持服务。