上海招聘

Reports to outlet as scheduled, in uniform, eat, clean and ready to work
根据排班准时上班，准备工作之前需已用毕餐，换好工装，一切就绪。
? Must know the entire outlet schedule, have to know which waiter, supervisor is working and assign them side work duties.
必须熟知整个部门的工作计划，以及每个员工和主管的工作，并为其分配其他工作。
? The Outlet Manager餐厅经理
a） Must know menu items as well as drink list
必须熟知所有的菜单和酒水单内容
b） Must know outlet setup standards.
必须熟知canting 的摆台标准。
c） Oversee entire operation; lead by good example
监督整个运营过程
d） Handles complaints and reports to Director of Food & Beverage or Ass. Dir F&B in his absence all deficiencies.
向餐饮总监，如果餐饮总监不在则向餐饮副总监汇报客人投诉。
? Trains new staff in all aspects of Outlet food and beverage WA service standards.
培训员工全面餐饮知识和华尔道夫服务标准。
? Assists in set up, service mise en place and ensures smooth operation at all times.
协助布置摆台，保证运营顺畅。
? Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程，酒店规章制度和紧急情况处理程序。
? Employee performs all cashier and revenue recording duties according to hotels policy & procedures.
根据酒店的制度和流程，员工必须掌握所有的收款和收入登记的职能。
? To ensure that policies and procedures are followed.
保证标准和规范得到执行。
? To monitor and enforce the staff’s personal grooming and hygiene standards at all times.
监督可管理员工的个人仪表和卫生符合规定。
? To enforce the punctuality of the entire team.
增进团队成员的时间观念和守时。
? To create a good working atmosphere and build a team in order to increase morale and efficiency.
建立一个良好的工作氛围，增强团队的职业道德和工作效率。
? To handle employees’ problems and refer them to Director of Food & Beverage or HRD, if necessary.
对于员工的问题，征询餐饮部总监和人事部总监的意见。
? To coach and counsel the team members when required.
必要时对员工进行处罚和教导
? To co-ordinate and implement training programmes after identifying the need of employees, conduct training sessions for all staff members and evaluate their performance.
在认清员工培训需求后，协调并引入培训课程，并评估员工的表现。
? To maintain effective communication and build good working relations with the kitchen.
同厨房保持良好的工作关系和有效的沟通。
? To liaise with other departments.
同其他相关部门保持联络。
? To prepare weekly duty roster for the department.
预备部门每周排班计划
? To control time sheets, attendance records and all staff’s allowances.
掌管工作时间表，考勤纪录和所有员工信息。
? To complete all necessary report on major events and activities of the department.
汇报所有部门主要活动和事件。
? To monitor maintenance requisitions.
维护状况追踪。
? To attend weekly F&B meeting, daily briefing and weekly Chef’s meeting.
参加每周餐饮部会议，每日早会和每周厨房会议。
? To hold daily pre-meal briefing with staff.
带领员工开餐前会。
? To conduct outlet meetings.
定期召开部门会议。
? To handle all guests’ comments on restaurant operations and record them on logbook.
处理客人对于餐厅运营方面的意见，并反映到工作日志中去。
? To set up a regular and VIP guest cardex system.
建立常规客人和VIP客人档案。
? To plan and implement a proper cleaning schedule on a daily, weekly and monthly basis.
计划和实施正确的每日，每周和每月清扫计划
? To ensure hygienic service is provided and maintain good condition of furniture and equipment.
确保卫生服务正常，所有的家具和设备状态良好。
? To monitor that budgeted food & beverage revenue and cost are kept in target.
监督食品酒水收入和成本都控制在计划之内。
? To suggest ideas to the management and implement promotional activities in order to generate extra business.
为管理和推广活动提供建议以推动更多收益。
? To perform any other duties that might be requested by the Director of Food & Beverage.
执行餐饮总监分配的其他工作

华尔道夫酒店系列是希尔顿全球的奢侈品牌。每家华尔道夫皆秉承华尔道夫酒店所独有的品牌传承，极具意义的历史地标建筑、原创艺术的内部装饰、享誉至尊的产品与无与伦比的服务，完美的融为一体。每一家华尔道夫酒店皆被视为“绝佳之精品”。
上海外滩华尔道夫酒店一共由 260间客房和套房组成。 酒店的许多客房都能俯瞰迷人的外滩风光，同时也被其他的历史名胜美景所环抱，为客人提供外滩江畔经典而又非同寻常的体验。历史建筑楼华尔道夫会所，坐落于外滩二号，即1910年代著名英国绅士俱乐部—上海总会的旧址。穿过宽阔明朗的中庭，是拔地而起的华尔道夫酒店，同样面向外滩，位于繁华的四川中路。
 WALDORF ASTORIA is Hilton worldwide's luxury brand of landmark hotels, with each one as singular and timeless as the brand’s namesake. From classic elegance to modern grandeur, Waldorf Astoria Hotels & Resorts each represent worldly sophistication and unparalleled guest service ，each hotel & resort offers the exquisite accommodations and signature accoutrements that define refinement and sophistication.
Each one is ‘The Greatest of Them All’.
The 260-room Waldorf Astoria Shanghai on the Bund comprises two connecting buildings. The Waldorf Astoria Club (heritage building), which previously housed the renowned Shanghai Club (famed as an exclusive Gentlemen’s Club in the 1920s), is located at No. 2 on the Bund. Across an immaculate courtyard is a new-build contemporary tower located parallel to the Bund, on Sichuan Road.
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交通信息Transportation Information
地铁路线Railway Route
地铁2号线：南京东路站点，下车后3号出口步行约15分钟即可到达。
Line-2: Please get off at Nanjing East Road Station though Exit-Three, then about 15 minutes walking distance to hotel.
地铁10号线：豫园站点，下车后1号出口步行约10分钟即可到达。
Line-10: Please get off at Yu Yuan Station though Exit-one, then about 10 minutes walking distance to hotel.
酒店人力资源部办公室地址Hotel HR Department Office Address
上海市黄浦区中山东一路2号地下2层
-2F, No. 2 Zhongshan Dong Yi Road, Huang Pu District, Shanghai 200002, P.R.C
求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件
Please bring a photo (2.5X3.5cm) in color, ID card, a copy of your certificates and other qualifications.