上海招聘

Job Description
1. Supervises all reservations personnel and administers all reservations policies and procedures for the hotel
2. Manages and maintains an up-to-date room and rate inventory database for the hotel and Lexington Collection CRS to provide accurate real-time availability to our guests at all times
3. Provide updated information to support the sales strategy plan and 3 months forecast meeting by preparing forecast reports, booking pace report, conversion ratio, turndown report, competitive report and any other report as required.
4. Formulate a systematic approach to tracing trends and provide historical data for the purpose of managing room yield and as future reference for rate strategy. （eg..Turndown, booking pace, conversion ratio, shape report business trends, demands, cancellation）
5. Maintain a high service level by providing a timely response to our customers, ensuring that all telephone calls are picked up no less than 3 rings.
6. Implements a disciplined approach to improving telephone skills, technique and communicating the hotel’s pricing strategy, promotional packages and other relevant information necessary to ensure accuracy and service standards for our customers.
7. Works closely with sales manager, group leisure sales / tour co-ordinator on group rooming lights and room block.
8. Set measurable goals by implementing an incentive program to drive incremental revenue.
9. Attends weekly sales meetings and other meetings as assigned by Director of Sales or his/her Assistant.
10. Performs other duties and responsibilities that may be required.

Requirements
-Related experience of 5 star international hotels,
-familiar with Opera System,
-with pre-opening experience will be preferrable
-Excellent English communication skills，both verbal & written,
- Enable work under proper presure,
-Good organization & team building

上海瑞金宾馆是上海市东湖（集团）公司旗下的一家花园别墅式宾馆，是上海最著名的国宾馆之一，古典而优雅的气息让曾经的辉煌和荣耀在这里凝聚与升华。

宾馆主要建筑始建于二十世纪二十年代，具有着丰富的历史和文化蕴意。诸多历史名人及政要均曾下榻于此。我们的宾客能够在尊荣和华贵中倾听历史的回音，在城市的喧闹中享受避世的宁静与永恒的经典。

2012年，一个古典建筑与现代理念完美结合的崭新的瑞金宾馆将显现在您的面前，在新引入的国际化管理集团品牌的引领下，我们诚邀您的加入，与我们一起共同打造一个令人期待的传奇与经典！愿您的精彩职业生涯在此得以新的启航！

Shanghai Ruijin Hotel is a unique garden villa style hotel under the Shanghai DongHu Group. It is one of the most well received state-owned hotels in Shanghai.
  
The hotel is a reputable heritage building. It was built in the 1920’s and a lot of diplomats and celebrities stayed at the hotel since it opened. It’s classical and elegant decor bring memories back to its glorious old days. Guests can also enjoy moments of tranquility at the city centre of Shanghai.

A brand new Ruijin Hotel will reopen its door in 2012. This architecture masterpiece will be managed by an international hospitality company. Sincerely invite you to join us. We are dedicated to build the best team to re-launch this legendary hotel.