上海招聘

The Credit Collection Specialist must contact with US Corporate and should be have fluent spoken and written English.Should build trust in the product and company and maintain positive relationships with our customers. Success in this job means that the Credit Collection Specialist will work closely with all teams internally to insure smooth & effective communication with regards to accounts.

该信贷专员必须跟美国总部沟通，需要流利的英语口语，书写能力。对产品和公司建立信任并与客户保护积极的人际关系。信贷专员将与内部团队紧密工作以确保与相关客户有着顺畅和高效的沟通。

Accounting

财务

Resolve any payment/invoicing issues with US Accounting Team and Customers

解决与美国财务团队和客户的付款/开票问题

Follow up and collection of unpaid billing from the customers

追踪并从客户处催收未付账单

Create, Generate and Print invoices from System

从系统软件内创建,生成并打印发票

Copy File & Mail out invoices

复制文件, 邮寄发票

Verify & Approve time & expense reports for trainers

为培训人员验证和批准时间及费用报告

Ensure Chinese Fa Piao is issue timely to customers

确保将中国发票及时开给客户

Administrative

行政

Attend to phone calls promptly and professional

及时及专业的接听电话

Handle incoming / outgoing mails & courier services

处理邮件和快递服务

Document Filings

文件归档

Perform general Ad Hoc / Administrative duties daily

处理每日行政事务

Purchasing / Ordering of Stationeries, groceries etc

采购/订购的文具,日用品等

Key Competency and Skill Requirements

重要能力和技能要求

Strong verbal and written communication skills

较强的口头和书面沟通技巧

Strong multitasking skills

较强的多任务处理能力

Positive and professional manners onsite and over other channels of communications (telephone, emails)

以积极和专业的态度处理其他通讯渠道（电话，电子邮件）

Excellent customer service skills

优秀的客户服务技能

Good listening skills

优秀的倾听技能

able to listen to understand others without interrupting

能够理解且不打断客户

The ability to build professional trust and respect with customers and coworkers

建立专业的信任和尊重与客户和同事的能力

Able to work under pressure

能够在压力下工作

Able to work both individually and as a team

能单独或作为一个团队工作

Language proficiency: English and Mandarin，both written and spoken

语言能力：英语和普通话（书写和口语）

Provide creative solutions to challenges that arise

出现的挑战时能够提供创造性的解决方案

Maintain professionalism, patience and understanding during the collection process

保持在收账过程中的专业，耐心和理解

Other Requirements

其它要求

Diploma holder in any relevant disciplines

持有任何有关学科的文凭

2-4 years working experience in relevant industries

具有在相关行业2-4年的工作经验

Previous credit collection experience preferred

具有信贷经验的优先考虑

Proficient with MS Office

熟练使用MS Office

Married with child/children preferable

已婚已育优先考虑

Newmarket International Software Pte Ltd, the makers of Delphi and the leader in delivering group, sales, and catering and banquet software solutions to the hospitality industry is looking for talented and diverse individuals committed to maximizing the success of our customers to fill the position of.
纽马特软件商贸（上海）有限公司，是Delphi的创造者，以及专业为酒店业公司提供集团，销售，餐饮和宴会软件解决方案的领导者。我们正在寻找能够致力于最大限度为客户成功而服务的多样化人才来加入我们。