上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客服专员/助理(非技术)招聘

Customer Service (客户服务)(职位编号:ETS-HR-CSD-602)

美氏贸易发展(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2012-11-09
  • 工作地点:上海-黄浦区
  • 招聘人数:2
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:客服专员/助理(非技术)  

职位描述

Main Responsibilities:

  • Communicate with overseas and domestic clients regarding trade services and orders.
  • Interface with operations departments and venders to deliver services.
  • Handle account settlement with clients and vendors.
  • Support Managers, including file management.
  • Support company's business development.

Qualifications:

  • Excellent English (oral and written), CET-4 is a must, CET-6 or TEM-8 are preferred
  • 2+ Years of experience in customer service and order management.
  • 2+ Years of experience in using ERP system for order and inventory management
  • 2+ Years of experience using a CRM system for customer management
  • Work experience in a freight forwarding company preferred
  • Proficient in MS Office

公司介绍

Emerge is wholly foreign owned company with its China operations based in Shanghai (People's Square). We provide market entry support to overseas makers of branded consumer and industrial products. This support comes in the form of:
- Helping them to promote their products and grow their China customer base
- Providing them with reliable import logistics and supply chain services
- Providing bilingual (CN and EN) customer service support.

By becoming a member of the Emerge team, you will have a chance to:
- Learn about a variety of different products and industries
- Learn about professional supply chain support
- Improve your communications skills in both Chinese and English
- Develop to your full potential taking on new responsibilities